Position Title: Communications & Alumni Relations Specialist
Position Type: Regular
Salary Range:
$58,520 -$67,260, commensurate with experience
Pay Frequency: Annual A. POSITION PURPOSE This position, which reports directly to the Director of Marketing and Communications and with a dotted line to the Director of Corporate and External Relations, helps define, create, and implement a vision for School of Engineering communications and alumni relations through the establishment and development of communications, marketing collateral, outreach materials, and event planning. These activities are critical to the School's efforts to market its programs, recruit and retain undergraduate and graduate students and faculty, develop a strong alumni base, develop and maintain internal and external partnerships, and raise funds to support the School. They also are integral to the branding and marketing
of Santa Clara University as an institution of distinction in Jesuit higher education.
B. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provide internal and external comprehensive communications support for the School of Engineering. (75%)
a. Working with the Director of Marketing and Communications, help define, develop, implement, manage and affect a comprehensive communications plan for the School of Engineering.
b. Develop, implement, manage and affect strategies for new and existing tools to support the communication plan and to advance the goals of both the School and the University.
c. Advance School initiatives and goals via effective communication vehicles, identifying, writing, and editing material, including School and University publications, web page content, dean's communications and presentations, reports to provost, president, and Trustees, etc., and assist with undergraduate and graduate recruitment efforts.
d. Manage, write, and edit regular internal and external communications, including the Weekly Buzz, scripts for events, the Five10 Report, eNewsletter, website articles, Appeals content, and other internally and externally focused stories, and general editing of ABET materials, the Grad Bulletin, and Dean's communications.
e. Help to develop and implement a strategy for increasing the School's visibility for national rankings.
2. Develop and implement a strategy for alumni engagement. (25%)
a. In collaboration with the Director of Corporate External Relations and University Relations personnel, develop and implement a strategy for alumni engagement, including developing and creating web and email content to support fundraising efforts.
b. Plan, promote, and execute alumni engaging School events such as Grand Reunion "Big Bash!", the Senior Design Conference, and others as required.
c. Manage Alumni Awards, including the selection process, awards, dinner and celebration, etc.
d. Manage updates and queries from CLARA, the University database for School personnel requiring alumni email or address lists.
e. Order of Engineers ceremony event coordination and execution, as well as related communications.
C. PROVIDES WORK DIRECTION May supervise student employees, as needed.
D. GENERAL GUIDELINES 1. Recommends initiatives and implements changes to improve quality and services.
2. Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices.
3. Maintains contact with customers and solicits feedback for improved services.
4. Maximizes productivity through use of appropriate tools; planned training and performance initiatives.
5. Researches and develops resources that create timely and efficient workflow.
6. Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness, accuracy and timeliness of all operational functions.
7. Prepares and submits reports as requested and required.
8. Develops and implements guidelines to support the functions of the unit.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred. This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment. 1.Knowledge
Experience in an academic environment, preferred.
Proficiency with PCs, especially word processing, spreadsheets, and presentation software are essential (preferably Microsoft Word, Excel, and PowerPoint).
Experience with Google Mail, preferred.
Working knowledge of logistical requirements for successful events, preferred.
Working knowledge of contractual agreements required for events, preferred.
Working knowledge of the latest technologies employed for successful events, preferred.
Commitment to understand and support Santa Clara University's distinctive Jesuit educational vision and willingness to model institutional values of competence, conscience, and compassion, in pursuit of its mission and goals 2.Skills
Demonstrated excellent verbal and written communication skills.
Excellent planning, organizational, and time-management skills are essential.
Excellent interpersonal skills are essential, as well as a desire to provide excellent customer service.
Creative problem-solving skills are essential.
Strong interpersonal skills with ability to deal with a wide variety of students, faculty, staff, alumni, and guests.
Team and service-oriented individual with willingness to take initiative.
Proven organizational skills with ability to multi-task.
Dynamic team player.
Self-motivated, enthusiastic and persuasive.
Strength of character, honesty, and integrity. 3.Abilities
Ability to exercise judgment and maintain confidentiality on a wide spectrum of topics and issues.
Ability to multi-task and meet deadlines.
Ability to work in a diverse population.
Ability to work under pressure.
Ability to initiate and mange programs independently.
Ability to work a flexible schedule, as necessary.
Ability to effectively prioritize multiple tasks and able to meet deadlines in a fast-paced team environment. 4.Education
Bachelor's Degree required in communications related field preferred. 5.Years of Experience
Three or more years of related communications experience required or equivalent combination of education and experiences.
F. PHYSICAL DEMANDS The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.
Considerable time is spent at a desk using a computer terminal.
May be required to travel to other buildings on the campus.
Ability to lift 20 lbs (boxes of copy paper) – load onto a cart and move
May be required to attend conference and training sessions within Bay Area or in- or out-of-state location
G. WORK ENVIRONMENT
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.
Typical office environment.
Mostly indoor office environment.
Offices with equipment noise.
Some events are held outdoors and off campus.
May require working outside of normal 9 – 5:00 PM work week schedule and weekends for events EEO Statement
​ Equal Opportunity/Notice of Nondiscrimination
Santa Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Applications from members of historically underrepresented groups are especially encouraged. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/
Title IX of the Education Amendments of 1972
Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. The Title IX Coordinator and Section 504 and ADA Coordinator is Jenna Elliott, Interim Director of Equal Opportunity and Title IX, 408-551-3043, jrelliot@scu.edu , www.scu.edu/title-ix . Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).
Clery Notice of Availability
Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.
Americans with Disabilities Act
Santa Clara University affirms its' commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources , and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu .
Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.
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