Position Title: Assistant Dean, Graduate Programs
Position Type: Regular
Salary Range:
$107,300 - $145,000 annual; commensurate with experience
Pay Frequency: Annual A. POSITION PURPOSE
Reporting to the Associate Dean, the Assistant Dean of Graduate Business Programs has oversight for operations and goal setting for graduate recruitment, retention, programs, career management, and branding for the graduate programs at the Leavey School of Business. This individual has responsibility for all administrative and service functions associated with Graduate Business Programs from student recruitment through graduation. Functional responsibilities include: recruitment, admissions, financial aid, orientation, student life, advising, records, rankings, external relations, and career management. Work with online programs management provider (Everspring) to ensure smooth functioning of recruiting and student services for online graduate business programs and certificates.
The position serves as the direct supervisor of two Sr. Directors of Graduate Business Programs; Senior Director of Career Management, Senior Director of Graduate Business Admissions, Senior Director of Admissions, MS Programs. Total responsibility for 15 staff members currently.
B. ESSENTIAL DUTIES AND RESPONSIBILITIES
Work with Associate Dean to develop and implement a strategic plan for LSB Graduate Business Programs.
Provide leadership to Graduate Business Programs staff members
Manage the implementation of new graduate degree and certification programs.
Responsible for market assessment and recruitment of graduate business students – local & international
Provide outstanding academic support and advising to LSB graduate students.
Lead development of professional and effective career management services for graduate students.
Build and support a vibrant graduate student community.
Work with other offices on campus to maintain student academic records and implement University and School academic policies.
Manage and monitor the Graduate Business Programs budget
Lead data collection and reporting for graduate business program rankings and sit on the rankings committee for LSB.
Represent the LSB in appropriate national and international organizations and committees.
Monitor performance of online programs management provider to ensure successful implementation of recruitment, retainment, and program implementation.
SPECIFIC
Working with the Associate Dean, develop and implement a strategic plan for LSB Graduate Business Programs.
Develop and monitor a GBP strategic plan that supports the strategic objectives of the School and the University.
Allocate human and financial resources to support the strategic goals of the GBP and the LSB.
Provide leadership to Graduate Business Programs staff members
Provide leadership, support, and professional development opportunities for GBP staff. Manage the implementation of new graduate degree and certification programs. Responsible for market assessment and recruitment of graduate business students; including local & international
Collaborate with the Associate Dean to increase the number and quality of applicants and applicant yield in all graduate programs.
Use key metrics to monitor and evaluate recruiting students in their journey from lead to prospect to applicant to student. Make necessary adjustments to recruiting tactics based on key success indicators.
Identify various markets for recruitment of prospective students, including international students
Interview top candidates to help yield them to LSB.
Contributes comments and evaluations to Admissions Committees.
Participates in strategy development, reviews, and collaborates on all program advertising and collateral material, working closely with the marketing department.
Work with Slate and BusinessCAS systems to ensure applications, waivers and events are running smoothly in admissions.
Works with Senior Directors of Graduate Programs to ensure outstanding academic support and advising to LSB graduate students.
Works with the Senior Director of Graduate Business
Career Services to develop effective professional and career management services for graduate students.
Works with the Senior Directors of Graduate Business Programs and Career Services to build and support a vibrant graduate student community.
Monitor programs that support a vibrant and professional graduate student community.
Maintain the MBA Alumni Advisory Board. In collaboration with the Associate Dean, prepare and lead the four board meetings a year, work on new board members and solicit financial support in terms of donations from board members.
Work with other offices on campus to maintain student academic records and implement University and School academic policies.
Work closely with academic department chairs, faculty directors, associate deans, and relevant staff to schedule classes and meet students' academic needs effectively and efficiently.
Manage and monitor the Graduate Business Programs budget
Efficiently allocate and monitor the GBP's financial resources and budget.
Lead data collection and reporting for graduate business program rankings
Lead data collection for various ranking reports and works with IR and the Vice Provost for Graduate Programs on verifying and submitting the data.
Monitor and report on trends in graduate business education and the potential impact on Santa Clara University.
Graduate Business Programs brand ambassador
Represent the LSB in appropriate national and international organizations and committees
Serve as GBP representative on the Graduate Business Policy Committee.
Maintain membership and participation in national and international organizations associated with graduate business education to increase visibility (such as Jesuit Business Network, MBA Roundtable, PTMBA Advisory Board, Executive MBA Council, BusinessCAS, Online MBA Advisory Board).
Work with the online MBA/MS vendor (Everspring) on implementation of online programs.
Partner with Everspring, Online Team and the Online Programs Faculty Directors to ensure all online programs are a success.
Monitor performance metrics, communicate and coordinate necessary adjustments if needed.
Special Projects
Develop and review policies and procedures that are in line with University policies and also meet the business need within the school
Provide consultation to staff & faculty on various complex initiatives in the area of Graduate Business Programs.
Serve on various committees (e.g. the Graduate Policy Committee) and represent the School at various functions Other duties as assigned
C. PROVIDES WORK DIRECTION
Sr. Director of Graduate Business Programs(2 FTE)
Sr. Director of Career Management (1 FTE)
Sr. Director of Graduate Business Admissions (1 FTE)
Sr. Director of Admissions, MS Programs (1 FTE)
Events and Office Professional
Responsible for 15 staff in total
RECEIVES WORK DIRECTION FROM
This position reports to the Associate Dean of Graduate Programs at the Leavey School of Business.
Dotted line of collaboration to the Vice Provost for Graduate Programs.
E. GENERAL GUIDELINES
Recommends initiatives and implements changes to improve quality and services.
Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices.
Maintains contact with customers and solicits feedback for improved services.
Maximizes productivity through use of appropriate tools; planned training and performance initiatives.
Researches and develops resources that create timely and efficient workflow.
Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness, accuracy and timeliness of all operational functions.
Prepares and submits reports as requested and required.
Develops and implements guidelines to support the functions of the unit.
F. QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.
This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.
1. Education and/or Experience
MBA or equivalent Master's degree required, Ed.D. or PhD preferred
8-10 years of work related to school/education administration required
Supervisor experience required
Marketing education or experience preferred.
Experience in higher education administration preferred
Experience with GMAC, AACSB and other international organizations is preferred
Experience with running an advisory board or being on a board is preferred
2. Knowledge
Knowledge of and experience with essential computer programs.
Demonstrated knowledge of Workday and PeopleSoft preferred.
3. Skills
Excellent interpersonal and communication skills, both written and oral.
Presentation, leadership, conflict mediation, and team motivation skills 4. Abilities
Ability to work effectively with school administrators, faculty, students and staff as well as university administrators at various levels.
Ability to handle multiple projects, set priorities, meet deadlines and maintain a high level of performance in a fast paced environment with frequent interruptions.
Ability to supervise employees and work effectively with staff across horizontal relationships.
Ability to maintain a high level of confidentiality.
A commitment to inclusion and diversity and a demonstrated ability to work with an increasingly diverse campus community.
Commitment to understand and support Santa Clara University's distinctive Jesuit educational vision and further the mission, values and goals of the Leavey School of Business.
G. PHYSICAL DEMANDS
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.
Considerable time is spent at a desk using a computer terminal.
May be required to travel to other buildings on the campus.
May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations.
May be required to occasionally travel to outside events, customers, vendors or suppliers.
H. WORK ENVIRONMENT
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.
Typical office and computer lab environment.
Mostly indoor office environment with windows.
Offices with equipment noise.
Offices with frequent interruptions.
EEO Statement
​ Equal Opportunity/Notice of Nondiscrimination
Santa Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Applications from members of historically underrepresented groups are especially encouraged. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/
Title IX of the Education Amendments of 1972
Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. The Title IX Coordinator and Section 504 and ADA Coordinator is Jenna Elliott, Interim Director of Equal Opportunity and Title IX, 408-551-3043, jrelliot@scu.edu , www.scu.edu/title-ix . Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).
Clery Notice of Availability
Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.
Americans with Disabilities Act
Santa Clara University affirms its' commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources , and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu .
Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.
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