You haven't searched anything yet.
Accommodate Sanibel Captiva Beach Resorts hotel and resort patrons by registering & assigning rooms & day passes to arriving guests, issuing room keys, transmitting & receiving messages, keeping records of occupied rooms & guests' accounts, and presenting statements to & collecting payments from departing guests.
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Schedule:
Education:
Experience:
Work Location: In person
Greet, register, and assign rooms to guests of the resort
Verify customers' credit, and establish how the customer will pay for their accommodation
Keep records of room availability and guests' accounts, manually or using computers
Compute bills, collect payments, and make changes for guests
Perform simple bookkeeping activities, such as, balancing cash accounts
Issue room keys and escort instructions to bellman
Review accounts and charges with guests during the check-out process
Post charges, e.g. for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers
Transmit and receive messages using telephone system.
Contact housekeeping or maintenance staff when guests report problems
Make and confirm reservations (if needed)
Answer inquiries pertaining to hotel services, registration of guests, as well as local shopping, dining, entertainment and travel directions
Record guest comments or complaints, referring customers to managers as necessary
Advise housekeeping staff when rooms have been vacated and are ready for cleaning
Arrange tours, taxis or restaurant reservations for guests
Date-stamp, sort, and rack incoming mail and messages
**This position also offers incentives and commissions, such as upsells, walk-in reservations and Day Pass sales**
Full Time
$30k-39k (estimate)
05/12/2024
07/11/2024
sanibelcaptivabeachresorts.com
Captiva, FL
The job skills required for Guest Services Specialist include Housekeeping, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Specialist positions, which can be used as a reference in future career path planning. As a Guest Services Specialist, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Specialist. You can explore the career advancement for a Guest Services Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Specialist job description and responsibilities
Successful guest specialists provide optimal customer service and ensure the safety and satisfaction of each guest.
03/14/2022: Sioux Falls, SD
Guest specialists must also be adept at record keeping and tracking reservations.
02/11/2022: New Britain, CT
Guest specialists greet each guest upon arrival and determine their accommodation needs.
02/15/2022: Ogden, UT
Guest specialists responsibility over safety of their guests and supervise other staff members when necessary.
01/19/2022: Peoria, IL
Guest specialists sometimes assist with cleanup and janitorial duties, depending on the circumstances.
03/11/2022: Cedar Rapids, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Specialist jobs
A guest specialist must be at least 18 years of age and possess a valid state driver's license.
02/18/2022: Canton, OH
Have a clear escalation pathway.
01/27/2022: Indianapolis, IN
Understand the Google Ads certification process.
01/21/2022: Gainesville, FL
Prepare for the Google Ads exam.
03/23/2022: Bismarck, ND
Create a portfolio and gather customer reviews.
01/29/2022: Durham, NC
Step 3: View the best colleges and universities for Guest Services Specialist.