You haven't searched anything yet.
Full Time
$49k-63k (estimate)
04/28/2024
05/11/2024
sangoma.com
HUNTSVILLE, AL
200 - 500
1984
GEORGE GREEN
<$5M
Sangoma Technologies is a trusted leader in value-based Unified Communications (UC) and UC as a Service (UCaaS) solutions for SMBs, enterprises, OEMs, carriers, and service providers. Sangomas Voice over IP offerings include on-premises and cloud-based phone systems, SIP trunking services, and telephony hardware. Sangomas products and services are used in leading PBX, IVR, contact center, carrier networks, and data communication applications worldwide. Sangoma is the primary developer and sponsor of the Asterisk project, the worlds most widely used open source communications software, and the ...FreePBX project, the worlds most widely used open source PBX software. Businesses can achieve enhanced levels of collaboration, productivity, and ROI with Sangoma. Everything Connects, Connect with Sangoma! Founded in 1984, Sangoma Technologies Corporation is publicly traded on the TSX Venture Exchange (TSX VENTURE: STC). Additional information on Sangoma can be found at: www.sangoma.com.
More
Show less
The following is the career advancement route for Customer Service Team Lead (Buffalo NY office) positions, which can be used as a reference in future career path planning. As a Customer Service Team Lead (Buffalo NY office), it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Team Lead (Buffalo NY office). You can explore the career advancement for a Customer Service Team Lead (Buffalo NY office) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Team Lead, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Team Lead for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Team Lead job description and responsibilities
Creating reports for the director of customer services.
02/14/2022: Fargo, ND
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
01/21/2022: Savannah, GA
The agent needs the support of a sample call center script to know how to transfer a customer call to a different team to avoid delay.
12/31/2021: Rock Island, IL
The agent needs to understand when and how to share those links with customers for better help.
01/11/2022: Lima, OH
Explain clearly without jargon how their products and services work and will be delivered to the customer.
01/07/2022: Gastonia, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Team Lead jobs
Developing patience can help a customer service team lead work productively with their team members and customers.
03/07/2022: Beaumont, TX
Customer service team leads might use email, video chat programs and other communication technology to speak with customers and teammates.
02/28/2022: Hartford, CT
They may also use their adaptive skills to change their communication or training techniques based on the needs of their team.
03/10/2022: Kingsport, TN
A customer service oriented approach can go a long way than just boost client satisfaction.
12/27/2021: Lexington, KY
Customer service scripts are a set of guidelines for agents to use while communicating with users across support channels and scenarios.
03/02/2022: Anderson, IN
Step 3: View the best colleges and universities for Customer Service Team Lead.