Specialist - Team Member Relations

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Location : Las Vegas, Nevada, US The primary responsibility of the Specialist Team Member Relations is to assist management and Team Members with issues, questions, communication and / or policies and procedure concerns.

All duties are to be performed in accordance with departmental and The Venetian Resorts policies, practices, and procedures.

Essential Duties & Responsibilities :

• Provides guidance, consultation and clarification of Company policies and procedures.
• Conducts due process meetings, peer reviews, interviews, investigations and mediation to resolve all matters in a timely fashion.
• Adheres to the Companys status quo third party representation philosophy, complies with company policies, and legal requirements.
• Consistently meet deadlines pertaining to completion of investigations, investigatory summaries and the issuance of corrective actions as set by management and / or agreed upon with department leaders.
• Supervises the delivery and measurement of guest service consistent with the Companys core service standards, brand attributes through the Team Member Survey and feedback sessions.
• Meets with department leaders to provide updates, communication roadblocks and to obtain feedback on departmental goals.
• Documents and maintains notes, reviews and drafts reports and summaries of Team Relations issues.
• Prepares unemployment paperwork.
• Prepares or assists in the preparation of EEOC / NERC responses, timelines and confidential investigative files.
• Provides analysis of EEO and Workforce statistical data.
• Reviews corrective counseling and performance paperwork.
• Participates in department panel interviews, assists with other areas of HR and in Team Member events.
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

Additional Duties & Responsibilities :

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Companys standards, work requirements and rules of conduct.

Additional Duties & Responsibilities :

Additional Duties & Responsibilities :

Minimum Qualifications :

• 21 years of age.
• Proof of authorization / eligibility to work in the United States.
• High School Diploma or equivalent.
• Bachelors degree preferred.
• PHR certification preferred.
• 3 years of experience as a Human Resources Generalist or similar role in Employee Relations.
• Bilingual in Spanish preferred.
• Working knowledge of Labor Relations, Employee Relations, Workers Compensation, Title 7, EEOC, ADA, FMLA, HIPPA, COBRA, Wage and Hour and Unemployment Law.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends and holidays.

Physical Requirements :

Must be able to :

• Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
• Physically access all areas of the property and drive areas with or without a reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, stretch, bend and kneel .
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.

Last updated : 2024-03-07