About us

Sandpiper Hospitality is a large business in Arvada, CO. We are professional, agile and professional.

Our work environment includes:

• Modern office setting
• Growth opportunities

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Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information and providing necessary assistance
- Handle guest inquiries, requests, and complaints promptly and efficiently
- Provide information about hotel facilities, services, and local attractions to guests
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
- Operate phone systems, including answering calls and transferring to appropriate departments
- Perform night audit duties as required

Qualifications:
- Previous experience in customer service or hospitality preferred
- Strong communication and interpersonal skills
- Excellent guest service skills with a friendly and positive attitude
- Ability to speak multiple languages is a plus
- Proficient in phone etiquette and handling guest inquiries over the phone
- Familiarity with front desk operations and procedures
- Knowledge of night audit procedures is an advantage
- Bilingual candidates are encouraged to apply

As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests. Your main duties will include greeting guests, checking them in/out, handling inquiries and complaints, and ensuring a smooth operation at the front desk. If you have a passion for hospitality, excellent communication skills, and enjoy interacting with people from diverse backgrounds, we would love to hear from you!

Please note that this position may require working evening shifts or overnight shifts based on the needs of the hotel. We offer competitive pay rates and opportunities for career growth within our organization.

To apply for this position, please submit your resume highlighting your relevant experience in customer service or hospitality. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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Job Type: Part-time

Pay: $16.75 - $17.29 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Work setting:

• In-person

Work Location: In person