You haven't searched anything yet.
Description
Develops positive relationships with internal and external members, exhibiting the Credit Union’s core values to enhance membership growth and loyalty while meeting the member’s financial needs. Effectively analyzes all available information to identify and recommend the best products and services in order to exceed member expectations. Works effectively in a fast-paced environment with a variety of demands.
Job Duties:
Requirements
Experience and Knowledge:
Education:
Interpersonal Skills:
Communication:
Other Skills:
Full Time
Banking
$32k-42k (estimate)
04/27/2024
06/26/2024
slfcu.org
ALBUQUERQUE, NM
200 - 500
1948
ROBERT CHAVEZ
$50M - $200M
Banking
Sandia Laboratory Federal Credit Union is one of the top-rated credit unions in the country, and was named as the Best-in-State Credit Union for New Mexico by Forbes in 2019 and 2020. Were member-owned and not-for-profit, working for our members best interests. SLFCU is New Mexicos largest credit union by asset size, with locations in Albuquerque, Rio Rancho, Los Lunas, and Edgewood, as well as one branch in Livermore, California. SLFCU can often offer better rates on almost everything from auto and home loans to credit cards. We dont focus on making profits and paying stockholders. Instead, w...e use earnings to lower loan rates, raise savings rates, reduce fees, and provide an unparalleled service experience. Members have access to nearly 30,000 surcharge-free ATMs and 5,000 shared branching locations nationwide, plus online and mobile banking with mobile deposit and free financial education. SLFCU is federally insured by NCUA and is an Equal Housing Lender. SLFCU has no responsibility for any external website. It neither endorses the information, content, presentation, or accuracy nor makes any warranty, express or implied, regarding any external site. Connect with SLFCU: Facebook: Facebook.com/SLFCU Instagram: Instagram.com/SandiaLabCreditUnion Twitter: Twitter.com/SLFCU
More
Show less
The job skills required for Contact Center Representative 1 (PT 20) include Customer Service, Products and Services, Problem Solving, Written Communication, Listening, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Contact Center Representative 1 (PT 20). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Contact Center Representative 1 (PT 20). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Contact Center Representative 1 (PT 20) positions, which can be used as a reference in future career path planning. As a Contact Center Representative 1 (PT 20), it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Contact Center Representative 1 (PT 20). You can explore the career advancement for a Contact Center Representative 1 (PT 20) below and select your interested title to get hiring information.
If you are interested in becoming a Contact Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Contact Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Contact Center Representative job description and responsibilities
Launch outbound calls as appropriate
03/15/2022: Tacoma, WA
Often deal with customers that are confused or unhappy with the services or products they received from certain businesses.
01/20/2022: Chicago, IL
From enhancing the customer experience to up-selling and cross-selling, call center agents can serve several functions as an extension of customer support or customer service operations.
01/09/2022: Columbus, OH
Proficiently and professionally responded to customer and sales representatives questions pertaining to orders, product availability, backorders, price, products and services, procedures and policy.
01/16/2022: Providence, RI
Should understand situations from a customer's perspective and have a positive attitude toward people, even when dealing with difficult problems.
03/11/2022: Asheville, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Contact Center Representative jobs
Ability to type 30+ WPM
03/26/2022: Middlesex, NJ
Require specialized training to meet the unique demands of the job.
01/30/2022: Boulder, CO
Minimum of one year of customer service experience, call center experience preferred.
03/27/2022: Sioux Falls, SD
High School Diploma or equivalent with 2+ years Call Center experience or Associates Degree with 1+ year Call Center experience.
01/10/2022: Seattle, WA
Requires several soft skills.
04/03/2022: Raleigh, NC
Step 3: View the best colleges and universities for Contact Center Representative.