San Lorenzo Bikinis is seeking a customer service associate to be responsible for online order fulfillment, customer service, processing exchanges/returns, merchandise organization, and inventory management. The online store location is a fun, energetic, fast-paced environment that has a fantastic team and work ethic. We are looking for a vibrant personality who is eager to learn and adapt to the high orders and customer inquiries. If you are that person and are up for fun new fast-paced nature, then this position is for you! Responsibilities include but are not limited to:

-Answering all phone calls and emails.
-Acting as a live chat operator and assisting customers with any inquiries.
-Processes customer returns and exchanges.
-Pulling and processing all customer orders.
-Assisting with inventory management.
-Restocking packing and shipping supplies.
-Preparing new merchandise shipments for release.
-Assisting with shipping as needed.
-Maintaining phone log, live chat log, hold, return, and vendor report logs.

Candidates should possess the following professional traits:
-Extremely organized

-Ability to work in a fast-paced environment.

-Detail-oriented

-Shopify experience

-Online sales experience

-Comfortable working with and talking to people.
-Leadership experience

-Strong time management skills and knowledge to multi-task

Experience with management, customer service, or in sales/retail is preferred but not a requirement for employment.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Expected hours: 30 per week

Benefits:

• Employee discount

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Work Location: In person