Title: Game-Used Retail Sales Associate

Location: Oracle Park, San Francisco – From the Clubhouse store front

Hourly Rate: $18.25 per/hour

Status: Part-Time/Seasonal

Typical Hours: 1.5 hours before Stadium Opening – Stadium Close (On average, approx. 5-7 hours per shift)

About the Job:

As a Game-Used Retail Sales Associate, you will be working at the From the Clubhouse storefront inside Oracle Park. From the Clubhouse is the only Giants-owned-and-operated retail operation and specializes in the sale of MLB Authenticated Giants Game-Used and Autographed memorabilia. Since opening its doors in 2009, From the Clubhouse has been one of the leading MLB Authentics programs in the industry. Through diligent authentication practices, in-depth knowledge of MLB memorabilia, and unrivaled customer service, we at From the Clubhouse find success in even the toughest baseball seasons. As one of only a few team members you will be expected to wear a number of hats, including but not limited to: register clerk, inventory management, in-game merchandise collection (from the field and clubhouse), and, above all else, customer service. Must be available to work nights and weekends.

About the Role:

• Provide great service to all customers and maintain a friendly environment to encourage a positive customer experience.
• Assist customers in finding and selecting items.
• Assist customers by answering all questions and addressing concerns about the Game Used Product.
• Restock inventory on a daily basis and help with merchandising
• Ensure store is properly maintained and organized for next home games.
• Work with MLB Authenticators to collect merchandise during games
• Communicate all store needs, customer issues and daily status updates to supervisor(s) and From the Clubhouse
• Keep track of sold Game Used items.
• Ring up cash or credit card sales in POS system.
• Perform opening and closing tasks as dictated.
• Assist interdepartmental personnel with game-day tasks.
• Additional responsibilities as assigned by management.

You’re excited about this opportunity because…

• You are passionate about delivering excellent customer service and representing the Giants retail team during the baseball season.
• You are excited to expand on your sales skills and customer relationship management.
• You will have a unique ability to earn trust and work cross-functionally within the SF Giants organization.
• You are interested in learning facts and history related to our game used memorabilia.

Job Requirements:

• Must be available to work majority of the Giants home games.
• Flexibility to work non-traditional hours on weeknights, weekends and holidays according to the Giants home schedule. The store closes when the stadium closes.
• Must be able to work with a team in a close quarter environment.
• Positive attitude and knack for customer service
• Must be able to lift a minimum of 30 lbs.
• Ability to a use ladder or step ladder and the ability of going and up and down stairs (where applicable).
• Must be able to stand/be on your feet for up to 8 hours.
• Basic knowledge of baseball is required. 

About the Giants

One of the oldest teams in Major League Baseball, the San Francisco Giants are dedicated to enriching our community through innovation and excellence on and off the field. During this decade, the organization has won three World Series Championships, made four playoff appearances and thrown four no-hitters. Off the field, the Giants have become internationally-renowned as a host to entrepreneurial and premier entertainment events. Celebrating 60 years in San Francisco this season, the organization is entrenched in the Bay Area community as the Giants work with corporate and non-profit partners to raise awareness, educate and generate interest in a variety of issues important to both their fans and the local community.

We are truly unique; we are an organization committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, innovation and teamwork and we want you and your ideas to thrive at the San Francisco Giants. Come join us.

At the San Francisco Giants, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. The hourly rate for this position will be $18.25 / hour

In addition to your pay, the San Francisco Giants believe in providing a competitive total rewards package for its employees. After 60 days of employment, employees may be eligible for indemnity healthcare through Healthy SF, which includes medical, dental and prescription coverage. Employees are also eligible for EAP and commuter benefits. All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time. 

Our Commitment to Diversity and Inclusion

At the Giants, we strive to foster an inclusive work environment that encompasses the rich diversity of the San Francisco Bay Area, the place we call home. We welcome all people and are committed to creating an inclusive community built on a foundation of respect for all individuals. We seek to hire, develop and retain talented people from all backgrounds. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.

Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups strongly encouraged to apply. If you are not sure that you’re 100% qualified, but up for the challenge - we want you to apply.

At the Giants, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, religious creed, color, national origin, ancestry, medical condition or disability, genetic condition, marital status, domestic partnership status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status and any other protected class under federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.