Server:

Shift:

7am-3:30pm / Friday, Saturday off

Hourly Rate: 19.28

Position Overview:
The Server is responsible for table service for dining room, and banquet/catering events. This position serves food in a friendly, professional, and efficient manner. In addition, the Server position maintains proper sanitation guidelines and lends to the promotion of a professional atmosphere that would complement, meet, and exceed customer needs.
Essential Duties:
• Set tables and maintain workstations in a neat and orderly fashion.
• Take orders, provide service, and requested items both graciously and courteously.
• Clear dishes from tables during and after meal service and re-set table.
• Answer pertinent questions about menu items.
• Report all issues or concerns to manager.
• Deliver all food items to table.
• Assist in the plating and proper portion controls of some or all of the following: appetizers, salads, soup, beverages and dessert
• Assist in maintaining a high level of customer service for our residents and their guests.
• Maintain safe and sanitary conditions in work areas and will follow all safety and sanitation rules and regulations
• Maintain acceptable standards of personal hygiene and compile with department dress code.
• Complete all assigned cleaning tasks.
• Attend in-service training and education sessions as assigned.
• Welcome and acknowledge all residents and their guests
• Anticipate and address guests` service needs
• Ensure and adherence to quality expectations and standards
• Complete closing duties, including vacuum carpet, refilling sugar caddies, salt & pepper shakers on your tables, make sure table and chairs are straight.
• Assist food runner in bringing food from kitchen
• May attend resident association and food committee meetings for feedback.
• Help Dining Room Manager when needed
• Assist in other areas in food service as needed.
• Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation and proper table set ups.
• Consistently keep the dining room organized and clean
• Perform other duties as assigned
Qualifications:
• High school graduate or equivalent.
• Experience waiting tables in a hotel, restaurant, or club with fine dining, preferred.
• Ability to read, write, understand, and follow instructions in English
• Ability to communicate effectively with customers (seniors), guests and other staff.
• Ability to interpret and explain menu, answer questions, coordinate meal service process and understand requests.
• Ability to work in close cooperation with residents, guests, visitors, families, supervisor, and peers.
• Must be courteous, tactful and gracious at all times.
Physical Requirement/Working Conditions:
• Work indoors and outdoors.
• Must be able to stand/walk for 100% of the workday.
• Must be able to lift and carry up to 25 lbs. independently.
• Must be able to push and pull bus carts weighing up to 50 lbs. independently.
• Must be able to bend, stoop, reach, and balance frequently throughout the workday.