Automotive Service Advisor
We are seeking 2 to 3 eager people to assist our Service Advisors at Sam Galloway Ford-Lincoln. If you are a motivated individual with excellent communication skills and can demonstrate service results come join our team.
About Sam Galloway Ford-Lincoln
Sam Galloway Ford Lincoln is a fourth generation family owned dealership that has been doing business in Lee County since 1927. We support several different charitable organizations throughout Southwest Florida. Among them are the American Cancer Society, the preservation of the Edison-Ford Winter Estates and the Community Cooperative Ministries (The Soup Kitchen), to name a few.
Job Responsibilities
As a Service Advisor Assistant , you will be tasked with assisting the Advisors in their day to day activities and to assure that our clients are given a "5 STAR EXPERIENCE" Sam Galloway Ford-Lincoln Service Department.
Additional responsibilities include:

• Prepare a complete and accurate estimate of cost for parts and labor get approval from warranty companies
• Monitor the progress of each vehicle throughout the day
• Update the customers on the status of their vehicles
• Verifying that the final invoice reconciles with the work performed on the repair order
• Assist during peak times on the Service drive to meet and greet customers and assure that they are taken care of in a timely manner
• Perform active delivery, explain the Multi-Point Inspection and all completed work and charges to the customer
• Establish and maintain strong working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele

Job Requirements

• Proven track record of achieving exceptional Customer Satisfaction
• The individual must possess a high degree of personal ownership and accountability
• The individual must possess a high degree of integrity and professionalism
• The ability to work in a fast paced environment
• Self-motivated enthusiastic presence in a team environment
• Team Player
• Excellent communication skills
• Reynolds and Reynolds experience is a must
• Consistent and stable work history
• Valid in-state driver's license
• High school diploma or GED equivalent required
• Pre-employment background check, and drug-screen required prior to being hired
• Professional appearance and work ethic

Benefits

• Family owned and operated
• Stability of an established company
• Experienced and tenured management staff
• Fast paced work environment
• 88 service bays
• We carry over 3 million dollars in parts inventory
• Recently updated facility and equipment
• Weekly pay checks
• Paid vacation and holidays for full time employees
• Medical, dental, and vision plans
• Flexible medical spending account
• 401k
• Company paid life insurance

We are looking for the individual that believes in
Commitment to customer satisfaction
Honesty
Integrity
Loyalty
&
Loves to make a difference in whatever they do.
If you are looking for all of the above we look forward to meeting you soon.
Apply on line