Welcome to the , or UNT World as we like to call ourselves. UNT World includes the , the and the in Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region and we are committed to transforming lives and creating economic opportunity through education. We are growing with the DFW region, enrolling a record 47,000 students across our system and awarding nearly 12,000 degrees each year. Posting Title Senior Food Service Manager-The Market Job Location Denton Salary Information Commensurate with Experience Position Overview Responsible for food quality, customer service and general management of or any area of operation assigned in Retail Dining or Catering Retail Operations includes national branded concepts, in-house formats & signature designs. Responsible for customer satisfaction and retention. Implements business practices in order to uphold Dining and UNT mission and values as well as National branded. Contributes to account revenue and operating profit contribution through the implementation of services and creation of opportunities for growth. This includes but is not limited to all cash handling responsibilities, proper closing of all branding operations, securing of all product, equipment and other assets in Retail Dining Services areas. Minimum Qualifications Bachelors Degree in related field and three years of experience in food service management; or any equivalent combination of education, training, or experience.

Knowledge, Skills and Abilities Extensive knowledge of dining, retail, and/or catering service operations.

Thorough knowledge of the principles and practices of dietetics management knowledge and leadership skills related to business operations including planning, budgeting, organizing, controlling, and evaluating. Ability to analyze and solve problems, and make the necessary decisions on personnel, food preparation or food handling problems that may develop.

Knowledge of cost and quality control techniques.

Demonstrates good leadership skills and judgment.

Skill in training, supervising, and evaluating the work of subordinates.

Ability to develop and present formal and informal training and development programs.

Knowledge of safety and security precautions appropriate to work performed.

Superior attention to detail to ensure that high profile catering events or special events are executed to meet the departments high quality standards.

Preferred Qualifications Classification Title Senior Food Service Manager Physical Requirements Carrying, Cleaning, Climbing, Crawling, Driving, Kneeling, Lifting up to 50 pounds, Pulling , Pushing, Reaching, Sitting, Squatting, Stooping, Bending, Standing, Twisting, Walking, Writing, Grasp, Talk or Hear, Ability to communicate Job Duties o Reports to work every day for scheduled shift. o Maintains excellent grooming and overall appearance. Comes to work in uniform each day without exception. Wears nametag. o FT and PT Staff are in proper uniform Without Exceptions. Uniforms are clean and maintained. Employees wear a name tag. o Personally accepts responsibility for unit operations; does not blame others or circumstances for mistakes or failures. o Consistently enforces work standards and rules. Follows up to guarantee to ensure all assigned tasks are completed correctly. o Takes appropriate action with employees for poor performance or work rule violation. o Appoints a subordinate to be in charge when away from the job. Coaches subordinate supervisors regarding production and service expectations. o Takes quick action to correct substandard conditions poor merchandising, poor food

preparation, poor sanitation, unsafe working conditions. o Keeps the boss informed. o Meets with staff daily covering meal production, daily operational reviews. Holds weekly meetings to convey pertinent information for full-time staff. o Recognizes that our department has enormous influence over how UNT is perceived by students, visitors, faculty and staff. Takes necessary action to ensure Retail always presents UNT in the best possible light. o Through tone of voice, facial expression, choice of words, and body language, always communicates in a positive manner to the work-life of the department and University. o Efficiently schedules own time and activities; guarantees that supervisors have a running to do list to keep all employees productive while on the clock. o Manages all full-time staff (FSW I, FSW II, and FSS II) scheduling to guarantee no more than a 40-hour work week; approves in advance any extra comp time earned. Schedule to $50.00 in retail sales per labor hour. o Is flexible with staffing in the event that Catering needs assistance; even if this causes shortages in your own unit. o Creates and post schedules into W2W and post in each area of operation each week. o Is in food safety compliance 100% of the time. Scores 95% or above on monthly health inspections. o Ensures that all FT and PT Staff follow all HACCP procedures in Retail Dining .