**Job Summary:** We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting company products or services. **Responsibilities:** - Handle inbound and outbound customer calls professionally - Perform data entry tasks accurately and efficiently - Communicate effectively with customers to address inquiries or concerns - Analyze customer needs and recommend appropriate products or services - Upsell products or services to increase revenue - Process sales orders and returns - Provide support to customers via various communication channels **Skills:** - Proficient in English, both verbal and written - Ability to speak Spanish is a plus (Bilingual/Multilingual) - Strong communication skills with a customer-centric approach - Excellent analytical skills to understand customer requirements - Experience in outbound calling and sales is advantageous Joining our team as a Customer Service Representative offers the opportunity to work in a dynamic environment where your contributions are valued. If you possess the required skills and are passionate about delivering exceptional service, we encourage you to apply for this position.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Salisbury, NC 28147: Relocate before starting work (Required)

Work Location: In person