job description

What This Position is All About

Under the direction of the Visual Manager, the Brand Steward Associate (BSA), serves as the ambassador of store presentation standards. You must be client focused and take initiative to resolve problems, take initiative to seek out responsibilities and follow through on all projects and tasks.

Who You Are:

• You get things done by engaging in high-level teamwork and flexing your interpersonal skills
• You are a natural problem-solver who is intuitively creative
• Possess a mix of creative and strategic abilities
• Have an understanding of and passion for merchandising and visual presentation
• You possess a positive, solution-oriented, and customer-focused mindset
• You have a strong attention to detail and ability to remain extremely organized
• You thrive in a fast-paced environment with the flexibility to adapt to change
• Have an eye for detail, often go above and beyond your goals to meet and exceed deadlines.
• Proactive and innovative - able to identify and leverage opportunities to maintain and elevate standards throughout the departments
• Collaborative - should be able to work with peers across multiple business verticals

You Also Have:

• 1-2 years relevant experience working in retail or other fast paced environments
• Up to date with the latest trends and Company’s presentation standards
• Strong understanding of Company brand
• Scheduled working hours will consist of opening, late day, holiday, and weekend shifts. Must have availability to be flexible and work within these parameters.
• Has the ability to interact professionally and respectfully with people

As The Brand Steward Associate, You Will:

• Serve as an Ambassador of store standards; including merchandise on the sales floor, specific Brand requirements, and SFA Company expectations
• Support and follow-through on projects, such as but not limited to, large scale relayering throughout the store
• Works on the selling floor all day personally maintaining merchandising standards throughout all departments but focus on key areas that require continual attention (E.g. Shoes, Handbags, and Men's Advanced Designer, Sale)
• Support closing routine; using the “close to open” philosophy
• Foster relationships with Style Advisors to partner in floor presentation and maintenance
• Have a schedule that mirrors Style Advisors in order to be present when the merchandise standards are at the most risk
• Act as a liaison between operations and selling teams to ensure our clients have an elevated shopping experience
• Inspires others with their recommendations, jumps in to complete tasks, builds trust quickly and can gain cooperation with little disruption
• Support with fellow Brand Steward Associate trainings
• Always portrays a professional and polished demeanor demonstrating confidence and a positive attitude

SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.