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Job Summary:
We are seeking a friendly and outgoing Host/Host to join our team. As a Host/Host, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring their dining experience starts off on a positive note. Your excellent customer service skills and attention to detail will contribute to creating a welcoming atmosphere for our guests.
Responsibilities:
- Greet guests as they arrive and seat them at their tables
- Provide menus and inform guests about daily specials
- Assist with taking reservations and managing waitlists
- Maintain cleanliness and organization of the host/host station
- Answer phone calls and assist with inquiries or reservations
- Collaborate with servers to ensure smooth seating and dining transitions
- Monitor dining room activity to ensure guest satisfaction
- Address any guest concerns or issues promptly and professionally
Experience:
- Previous experience using Toast POS or similar restaurant POS systems is preferred
- Strong hospitality skills with a focus on providing exceptional guest relations
- Excellent customer service skills, including the ability to handle difficult situations with tact and professionalism
- Familiarity with restaurant operations and food service procedures
- Strong phone etiquette and communication skills
If you have a passion for providing excellent customer service, enjoy working in a fast-paced environment, and have a knack for making guests feel welcome, we would love to hear from you! Apply now to join our team as a TO-GO Host.
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
Shift:
Weekly day range:
Ability to Commute:
Work Location: In person
Part Time | Full Time
$20k-26k (estimate)
05/10/2024
09/06/2024