12 Repair Program Manager Jobs in Coppell, TX
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Sagent is Hiring a Repair Program Manager Near Coppell, TX
Under the general direction of the Vice President of Technical Services, the Repair Program Manager is responsible for managing customer facing projects & activities for the Technical Services business unit including repair sales and repair programs.
Program / Project Management (40%)
- Program and project management support including administrative and coordination for complex contracts, projects, task(s), and business units.
- Responsible for P/L of specific assigned customer programs.
- Coordinates with finance, operations, and repair teams to ensure all program resources are performing and excelling according to contract scope.
- Manages all ERP transactions ensuring cost and revenue triggers as well as monthly close processes are properly executed.
- Coordinates with customer and sales team to support customer contract.
- Responsible for overall customer experience as it relates to execution of the customer contractual requirements.
- Coordinates and conducts weekly, monthly internal and external program meetings as program requires.
- Analyze data to identify and develop solutions for existing requirements and future opportunities.
- Supports the sales team as relates to financial modeling of new customer engagements and deal sheet creation.
- Collaborates with team members to build measurement systems which drive the analytical process.
- Generates monthly reports on the profitability and efficiency of programs in BU segments
- Creates executive summaries to be shared with the executive team detailing program activity highlighting successes and areas for improvements.
- Utility team member that assists Sagent and the executive team with critical escalations
- Monitor and evaluate customer experience programs of best-in-class organizations and identify ways to adopt their best practices.
- Contributes to long-term project and company strategic planning to prevent future escalations
- Drive and report on accountability metrics throughout the organization.
- Serve as the customer voice as it relates to changes in processes and systems.
- Highlight systems, processes and gaps which should be transformed to drive efficiency and cost savings.
- Potential for quarterly travel related to assigned customer(s)
- Bachelor's degree or equivalent in business or related on the job experience in management.
- A minimum of five years of responsible leadership experience, preferably in management positions.
- A minimum of three years of data analytics experience with Power BI, Tableau or other, preferred.
- A minimum of three years managing technology services.
- Specialized training in management techniques preferred
- Must possess excellent verbal and written communication skills
- Outstanding interpersonal relationship building and development skills
- Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel, Word, and PowerPoint
- Experience working in ERP systems
- Ability to read business unit financial statements
- Demonstrated ability to lead and develop employees
- Ability to use functional and situational reasoning
- Should possess strong analytical and problem-solving skills
- Strong attention to detail and accuracy
- Ability to be flexible with job duties and scope of work
- Demonstrated ability to perform tasks to completion
- Ability to work effectively individually and as part of a team
- Ability to work in a fast-paced environment, effectively balancing multiple concurrent assignments
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
- Prolonged periods sitting at a desk and working on a computer.
- Prolonged periods of standing
- Must be able to access and navigate the production facility.
- Must be able to lift 15 pounds at a time.
- Must be flexible for 10% travel if and when needed for assigned customers
- This position is not able to work remotely.
Job Summary
Full Time
$127k-169k (estimate)
03/04/2024
04/01/2024
proprose.com
Sacramento, CA
<25
Related Companies
The job skills required for Repair Program Manager include Leadership, Project Management, Coordination, Problem Solving, Futures, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Repair Program Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Repair Program Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Repair Program Manager positions, which can be used as a reference in future career path planning. As a Repair Program Manager, it can be promoted into senior positions as a Project Manager Sr. - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Repair Program Manager. You can explore the career advancement for a Repair Program Manager below and select your interested title to get hiring information.
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