Position Objective: The Program Manager (Human Resources Manager) will be responsible for management and performance of all work under the contract with the Dept of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Office of Human Capital (OHC), Human Resources Operations Center (HROC). The Program Manager shall be the primary point of contact for the Contracting Officer and designated Contracting Officer Representative (COR). The Program Manager shall ensure Contractor employees are aware of, understand, and abide by DHS and ICE established rules, regulations, and safety practices.

Duties and Responsibilities:

• Apply broad management skills and specialized functional and technical expertise to address complex organizational and HR issues and concerns.
• Provide subject matter expertise in industry, process, or technology areas.
• Design and implement new organization structures.
• Design and implement reengineering and business process improvement initiatives.
• Conduct workforce, employee & labor relations and other studies for the agency.
• Design, implement and manage complex information technology systems and integration projects.
• Analyze and make recommendations concerning federal HR Policy.
• Serving as the point of contact with the ICE CORs/Task Monitors.

Basic Qualifications:

• Master’s Degree required
• 10 years business process redesign, change management efforts, or information system management
• Experience managing a team of 30 FTEs
• Experience managing a complex HR program

Minimum Qualifications:

• Ability to communicate effectively, orally and in writing, with non-technical and technical staff
• Detail-oriented and possess strong organizational skills with the ability to prioritize multiple tasks and projects

*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by this position.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GAP Solutions provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, email us at recruiting@gapsi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

GAP Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

This position is contingent upon contract award.