Job Overview

The Barista is the foundation of the café. The Barista is responsible for honoring each and every customer by providing excellent customer service and a high-quality product.

The Barista is a true professional that displays a positive attitude at all times to ensure the return of our customers who are the reason for our business.

Responsibilities

• Complete opening and closing checklist
• Refer to Daily Prep List at the start of each shift.
• Prepares select food items and serves to customers.
• Clears all used tableware, napkins and refuse from tables to tubs in bus station and wipes table, chairs and clears debris and crumbs from floor areas surrounding table.
• Develops enthusiastically satisfied customers all of the time.
• Provides quality beverages consistently for all customers
• Maintains Quality store operations
• Contributes to store profitability
• Takes responsibility to learn all aspects of the barista position

Qualifications

Education / Formal Training

High school education or equivalent experience.

Experience

Previous experience in a customer service role strongly preferred.

Knowledge / Skills

Must have excellent customer service skills.

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to hear timers and coordinate with other baristas.
• Must be able to check food quality and read production charts / recipes.
• Ability to interact with guests in a positive, hospitable manner.
• Must be able to use the cash register / collect money with accuracy.
• Ability to work independently and prioritize tasks.
• Ability to read, write, and communicate in English.
• Position regularly involves lifting product cases weighing up to 70 lbs.
• Pushing and pulling carts is required. Regular bending to lift items and supplies. No kneeling.
• Mobility - regularly moves all around the coffee shop. Continuous standing

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.

Employer will consider all qualified applicants in a manner that adheres to the local ordinance.

Benefits

• Supplemental Pay : Tips
• Eligible to participate in the Company’s 401(k) program with employer matching
• Great discounts on Hotels, Restaurants, and much, more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Last updated : 2024-05-21