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Sage Group PLC is Hiring a Customer Account Manager Near Lawrenceville, GA

Responsibilities:

• Manages renewal process for Accounts. • Develop and maintain a strategic plan to proactively engage with assigned customers. • Resolve open issues and escalate customer concerns to the appropriate stakeholders. • Build strong customer relationships and deliver customer centric solutions. • Utilize Fusion and Salesforce to track and maintain accurate records of all activities. • Maintain a high degree of accuracy in monthly and quarterly forecasting. • Manage additional projects and assignments as defined by the needs of the business. • Develop and deliver qualified leads for SPC, SHP and Sage Intacct. Benefits and Compensation: • 21 days paid time off to start • 5 days paid time off to volunteer and give back to the community • Company Bonus program • Comprehensive medical, dental and vision coverage • $5,250 tuition reimbursement per calendar year • RRSP contribution match (100% up to 4%) • $360 FitBucks per calendar year • Peer recognition and rewards program • All equipment to setup your work from home office (laptop, docking station, screens etc.) • Campus activities and social events Hear what our employees say about us: According to our employee feedback on Comparably, we scored a 4.8/5 rating on our great company culture and our employees gave our CEO a score of 90/100. We also recently won awards for Best Company when it comes to diversity, compensation, women, work-life balance, leadership, and career growth, to name a few. Doesn’t this sound like the place you’d want to grow your career? More of what we are: Who is Sage: https://www.sage.com/en-us/company/about-sage/ Life at Sage: https://www.sage.com/en-us/company/careers/ Our Values & Behaviors: https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be How we make a difference: https://www.sage.com/en-us/company/sage-foundation/ Sage Business Cloud - SaaS for Every Business: https://www.sage.com/en-us/products/ #LI-MB2

Job Summary