Maintain customer relationship by providing best possible level of support withhonest and timely communication.Manage Purchase Orders placement, changes, status requests, and issue resolution.Ensure On-Time Delivery of Product. Maintain and audit customer Line of Balances to ensure accurate order entry. Notify customers of potential delays. Prepare and present recovery schedules to the customer. Support internal and external status and escalation meetings.Support customer KPIs inputs and management. Identify opportunities for improvement and dispute errors with customers.Support customer forecast meetings and discussions. Ensure any adjustments in production requirements are updated in M3 and communicated internally.Support On-Site Support Team requirements for parts and documentationSupport Purchase Order compliance flow down. Coordinate internally to ensure adherence with our purchase order obligations.Support Accounts Receivable to communicate and resolve pricing and invoicing discrepancies.Prepare and support Quotes for parts and components.Support Program Management and Account Management activitiesManage warranty databaseOther duties as assigned