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SERVICE MANAGER
S & S FIRESTONE, INC Huntsville, AL
$84k-109k (estimate)
Full Time 1 Month Ago
Save

S & S FIRESTONE, INC is Hiring a SERVICE MANAGER Near Huntsville, AL

Description

S&S Tire/Best-One Tire & Service is a leading provider of products and services to trucking companies and related industries, serving the Montgomery, AL area markets. We are looking to add a Service Manager to our Montgomery, AL Commercial Team.

POSITION SUMMARY

Supervise and coordinate the activities of mechanics, installers, and tire technicians. Dispatch and coordinate service for Customer accounts at their facility or road service calls.

ESSENTIAL FUNCTIONS

  • Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
  • Patrol and monitor work areas and examine tools and equipment in order to detect unsafe conditions or violations of procedures or safety rules.
  • Monitor employees' work levels and review work performance.
  • Examine objects, systems, or facilities, and analyze information to determine needed installations, services, or repairs.
  • Participate in budget preparation and administration, coordinating purchasing and documentation, and monitoring departmental expenditures.
  • Counsel employees about work-related issues and assist employees to correct job-skill deficiencies.
  • Requisition materials and supplies, such as tools, equipment, and replacement parts.
  • Compute estimates and actual costs of factors such as materials, labor, and outside contractors.
  • Conduct or arrange for worker training in safety, repair, and maintenance techniques, operational procedures, or equipment use.
  • Investigate accidents and injuries, and prepare reports of findings.
  • Recommend or initiate personnel actions, such as hires, promotions, transfers, discharges, and disciplinary measures.
  • Perform skilled repair and maintenance operations, using equipment such as hand and power tools, hydraulic presses and shears, and welding equipment.
  • Develop, implement, and evaluate maintenance policies and procedures.
  • Monitor tool inventories and the condition and maintenance of shops in order to ensure adequate working conditions.
  • Inspect, test, and measure completed work, using devices such as hand tools and gauges to verify conformance to standards and repair requirements.
  • Meet with vendors and suppliers to discuss products used in repair work.
  • Design equipment configurations to meet personnel needs.

We offer:

  • Health Benefits
  • Paid Time Off
  • Opportunities for Advancement
  • Paid Holidays
  • 401(k) Retirement Planning
  • Monthly cellphone reimbursement
  • Company service truck
  • Fuel card

An Equal Opportunity Employer

Drug-Free Workplace

About S&S Tire: S&S Firestone, Inc, headquartered in Lexington, KY, has grown to one of the largest independent tire dealerships in the country. S&S currently operates 13 full-service commercial locations, 12 wholesale distribution centers, and 2 Bandag retread facilities across 10 South-Eastern states. The company employs in excess of 550 people and operates a fleet of over 300 service and delivery vehicles. In 2019, S&S Tire celebrated its 45th year in business and has consistently been recognized by both Modern Tire Dealer and Tire Business magazines as a leader in the industry. To see more about S&S Tire visit their website at www.sstire.com.

S&S Tire Mission, Vision, and Values:

Vision: Be the Simplest, Fastest, and Most Reliable

Mission: Create value by providing essential products and services that move forward the American economy and way of life

Core Values:

  • Act with integrity
  • Create customer-centric value
  • Ensure Longevity
  • Develop Employees

Requirements

QUALIFICATIONS

  • Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Communication, Written - Ability to communicate in writing clearly and concisely.
  • Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
  • Decision Making - Ability to make critical decisions while following company procedures.
  • Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
  • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
  • Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
  • Organized - Possessing the trait of being organized or following a systematic method of performing a task.
  • Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
  • Relationship Building - Ability to effectively build relationships with customers and co-workers.
  • Self Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.
  • Technical Aptitude - Ability to comprehend complex technical topics and specialized information.
  • Working Under Pressure - Ability to complete assigned tasks under stressful situations.

SKILLS & ABILITIES

  • Education: High School Graduate or General Education Degree (GED): Required
  • Experience: 2 plus years of experience
  • Computer Skills: General Computer skills are required. Familiar with programs such as Microsoft Word,Excel, Outlook (e-mail), and able to send and receive e-mail.
  • Must be able to learn how to enter work orders in point of sale environment, print work orders, make changes to work orders and produce invoices.
  • Other Requirements: Fork-lift training, OSHA requirements, Safety training and any other training or certifications as required in location.

Job Summary

JOB TYPE

Full Time

SALARY

$84k-109k (estimate)

POST DATE

03/27/2024

EXPIRATION DATE

05/26/2024

Show more

S & S FIRESTONE, INC
Full Time
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The job skills required for SERVICE MANAGER include Leadership, Planning, Written Communication, Products and Services, Integrity, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a SERVICE MANAGER. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by SERVICE MANAGER. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for SERVICE MANAGER positions, which can be used as a reference in future career path planning. As a SERVICE MANAGER, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary SERVICE MANAGER. You can explore the career advancement for a SERVICE MANAGER below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

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