9 Customer Service Representative (Defiance area) Jobs in Defiance, OH
S and G stores is Hiring a Customer Service Representative (Defiance area) Near Defiance, OH
- Provides customer service leadership and direction for entire store and team of employees working in the same location
- Ensures that employees follow all Company policies
- Promotes and maintains a clean and organized store appearance inside and out
- Fosters an environment focused on customer service and satisfaction
- Promotes staff retention by working to develop leaders, empower employees and encourage increased employee productivity
- Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals
- Ensures all merchandising and marketing programs are executed properly, which includes maintaining plan-o-gram integrity and appropriate sign placement
- Ensures the store maximizes sales and educates staff on selling initiatives
- Monitors store activities to ensure that transactions are taking place in the proper manner
- Ensures foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products
- Ensures that all necessary store reports and paperwork, including performance appraisals, are completed in a timely fashion
- High School Diploma or GED Experience Requirements:
- Previous supervisory experience preferred
- Retail experience a plus
- Completion of the Assistant Store Manager Training program and other relevant Company required training programs and required certifications
- Good understanding of Company systems and technology
- Excellent communication skills and the ability to research and resolve issues
- Knowledge of retail business management practices
- Knowledge of all types of store transactions and related programs
- Knowledge of ways to handle customer and employee injuries, incidents and accidents Physical Job
- Ability to occasionally lift of objects up to 50 pounds
- Ability to frequently lift objects up to 10 pounds
- Ability to rarely perform repeated climbing and fine hand manipulations
- Ability to occasionally perform repeated squatting/kneeling/stooping, twisting and pushing/pulling
- Ability to frequently perform repeated bending and reaching
- Ability to continuously perform repeated simple hand grasping
- Ability to work in intermittent temperature for short periods of time, e.g., outside at the pumps and in the cooler
- Ability to stand for an entire shift if/as required Additional Requirements:
- Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods
- Has necessary means to conduct area pricing surveys
- Exhibits strong leadership qualities and a desire to succeed
- Serves as coach to employees by modeling appropriate workplace behavior
- Interacts positively with employees by seeking input and providing appropriate feedback
- Seeks opportunities for employees to develop skills
- Identifies and attracts outgoing, customer focused individuals to build a customer driven workforce
- Understands, actively demonstrates and promotes the principles of the customer service initiatives
- Creates excitement around Company initiatives in order to drive sales goals
- Empowers employees to make non-personnel related decisions in absence of immediate Manager
- Fosters a work environment where good performance is recognized and rewarded
Job Summary
Full Time
Retail
$61k-84k (estimate)
04/07/2024
06/05/2024
stopandgostores.com
TOLEDO, OH
100 - 200
1999
DAN RIDI
$5M - $10M
Retail
Related Companies
About S and G stores
Retail convenience store and gas station chain in Ohio and Michigan. Our private local company, established since 2002 when founded. We have 65 locations and we are expanding every year.
The job skills required for Customer Service Representative (Defiance area) include Customer Service, Communication Skills, Leadership, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (Defiance area). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (Defiance area). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (Defiance area) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (Defiance area), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (Defiance area). You can explore the career advancement for a Customer Service Representative (Defiance area) below and select your interested title to get hiring information.
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