RXR is an innovative real estate investment manager, operator, developer, and place-maker committed to applying a customer and community-centered approach to acquiring, operating, and building properties and to providing services and products that create enduring value for all stakeholders. Headquartered in New York with a nationally-scaled platform, RXR is a 450 person, vertically integrated investment manager with expertise in a wide array of value creation activities, including acquisitions, asset and portfolio management, property operations, development, construction, leasing, and technological innovation. RXR is an active investor in real estate credit, rental housing, commercial property, and property technology through value-added and opportunistic investment strategies.

The RXR platform manages 93 commercial real estate properties and investments with an aggregate gross asset value of approximately $18 billion, comprising approximately 30.5 million square feet of commercial properties, a multi-family residential portfolio of approximately 9,400 units under operation or development, and control of development rights for an additional approximately 3,000 multi-family and for sale units as of December 31, 2023. Gross asset value compiled by RXR in accordance with company fair value measurement policy and is comprised of capital invested by RXR and its partners, as well as leverage.

At RXR, we believe that real estate goes beyond brick and mortar—it's about fostering vibrant, inclusive, and sustainable communities. As we continue our commitment to Environmental, Social, and Governance (ESG) principles and Diversity, Equity, and Inclusion (DEI) initiatives, we're seeking a dynamic Workplace Community Manager - Events and Digital Marketing to join our team. This role will play a pivotal part in curating engaging events, amenities, and services that not only enhance the tenant experience but also strengthen connections within our communities, both internally and externally, reflecting our core values and driving positive impact. Additionally, the successful candidate will be responsible for devising innovative campaign strategies to effectively captivate our tenants and target audiences across diverse digital channels. You will also manage our tech stack, ensuring smooth integration and optimization of tools and platforms to enhance our digital marketing initiatives and achieve maximum impact and engagement. 

The RXO team values a strong team-player mindset, recognizing that collaboration and mutual support are essential for achieving our collective goals. While individuals will have specific responsibilities within their designated areas, we expect all team members to be flexible and adaptable.

This role will work closely with cross-functional teams including property management, leasing, marketing, and people, alongside Senior RXO team members to effectuate a consistently elevated experience and increased satisfaction of our tenants. You will serve as the bridge between the physical and digital environments to ensure we are developing products, amenities, and services that our tenants are craving. 

Come join our team! Be at the forefront of shaping the future of real estate for the 21st century.

JOB DUTIES & RESPONSIBILITIES

• Hospitality:
• Serve as the ultimate concierge, acting as a central hub for hospitality and knowledge about the building and community
• Tenant & Community Engagement:
• Serve as a connector between tenants, external organizations, and the broader RXR network, actively addressing customer needs and collaborating with internal teams for effective solutions
• Event Planning & Operations:  
• Curate and execute inspiring events, programming, installations, and activations inspired by local and industry trends, managing all aspects from set-up, breakdown, and on-site assistance for in-person events, ensuring smooth execution and a positive attendee experience
• Devise an annual curriculum aligning with RXR’s Diversity, Equity, and Inclusion (DEI) as well as Environmental, Social, and Governance (ESG) goals. Implement programs that foster a diverse and sustainable workplace culture
• Vendor Management and CRM Maintenance:
• Collaborate with vendors to ensure the smooth execution of workplace initiatives, events, and amenities while maintaining strong relationships. Simultaneously, manage and update the vendor Customer Relationship Management (CRM) system to ensure accurate and current information for effective communication and collaboration
• Marketing Support:
• Facilitate communication with the creative agency to aid in the development of newsletters, e-blasts, and various marketing materials for promoting events, amenities, and tenant engagement initiatives. Implement creative strategies to boost visibility and participation
• Marketing Tech Stack Management:
• Oversee the marketing technology stack, including platforms like HubSpot and others, to effectively disseminate marketing materials. Implement strategies for continuous improvement, optimizing efficiencies in marketing processes, and enhancing overall performance
• Interdepartmental Collaboration:
• Collaborate closely with cross-functional teams, including property management, marketing, and leasing, to ensure alignment of events and initiatives with broader company goals, placing a specific emphasis on supporting Diversity, Equity, and Inclusion (DEI) and Environmental, Social, and Governance (ESG) metrics

• This position is ideal for a candidate interested in marketing, communications, and hospitality, seeking to gain tangible industry experience in a highly creative, collaborative, ever-changing, and fast-paced environment
• 2-3 years of experience in a customer-facing role required 
• Excellent listening, speaking, verbal, and written communication skills and the ability to build positive and professional relationships 
• Experience with managing multiple projects end to end and being able to multitask under pressure and prioritize work to ensure it is completed under intense deadlines 
• Have worked on outreach campaigns to increase awareness of a brand, service, or product and supported the creation of marketing materials and content 
• Experience working on a team, and independently to execute unique programming and events 

• Must be a consummate “people person”, communicative, empathetic, and an outstanding listener that pays particular attention to details and is comfortable meeting and speaking to new people
• Must have an entrepreneurial mindset and a self-starter attitude by taking ownership and acting decisively to solve problems
• Must be a team player who is looking to bring insight and innovative ideas across departments to consistently elevate the workplace and customer experience
• Must be a public-spirited change maker who is looking to better the built environment and beyond and the communities in which we reside
• Must be a hard worker, comfortable with change, and enjoy expanding his/her comfort zone

#LI-LM

#INDEED

RXR is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. 

RXR is committed to the full inclusion of all qualified individuals. As part of this commitment, RXR will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact 516-506-6847.