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Rx Systems, Inc. is currently seeking a new Technical Service Representative. Rx Systems, Inc. is a climate-controlled facility, which is located in the Point West Industrial Park in St. Charles, MO. Our company has been specializing in pharmacy packaging and supplies since 1979. Employees at Rx Systems, Inc. have ample opportunity to grow with-in our company.
We are seeking a positive, team-oriented applicant that is interested in becoming part of our growing company. This position is a day shift position, hours are Monday - Friday, 8:00 a.m. - 5:00 p.m.
JOB SUMMARY: This position provides technical support to clients via email, phone, in person which would require some travel (locally and out of state), and works under immediate supervision.
ESSENTIAL DUTIES:
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. On-site attendance is an essential function of this position
EDUCATION AND EXPERIENCE: Mechanically and technically inclined is required. Must have a good technical background, excellent customer service skills, reliable, and detail orientated. Minimum of high school diploma or a GED is required. 1-3 years of job experience is needed to be successful in this position.
LANGUAGE SKILLS: Must be able to read, speak and comprehend English.
OTHER SKILLS:
WORK ENVIROMENT: This position requires working at a desk and sitting while working on the computer in a temperature controlled office environment. Ability to travel when necessary is required.
Benefits:
RX Systems is a fast growing company that promotes from within. If you are looking for a position with a stable, family-owned company and you seek to develop a new skill, then we want to hear from you!.
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Rx Systems. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Rx Systems seeks such skilled and qualified individuals to share our mission where you'll join others who have chosen to call Rx Systems home.
Rx Systems is an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation,
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Rx Systems mission and can contribute to our company in a variety of ways.
Full Time
$63k-78k (estimate)
05/03/2024
05/20/2024
rxsystems.com
SAINT CHARLES, MO
100 - 200
1979
RICHARD B JENSEN
$10M - $50M
Wholesale
Rx Systems, Inc. is a full-service provider of pharmacy packaging and supplies. For over 35 years, Rx Systems has helped pharmacies develop products and strategies to better serve their patients more efficiently. We do this by designing, manufacturing, and distributing items specifically for the pharmacy field. Rx Systems offers labels, forms, bags, vials, counter supplies, and packaging supplies for all types of pharmacy markets. The success of our company began with a simple slogan that still holds true today, "Customer Service is Our Business!"
The following is the career advancement route for Technical Service Representative positions, which can be used as a reference in future career path planning. As a Technical Service Representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Service Representative. You can explore the career advancement for a Technical Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Technical Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Service Representative job description and responsibilities
Technical service representatives help customers resolve technical problems associated with a product or service.
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Technical service representatives need to be current on technological developments and trends to be effective on their job.
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Technical service representatives maintain record of call transactions using computer systems and special tracking software.
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People experiencing tech related difficulties with hardware or software depend on technical service representatives to make things right.
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Guidance of the users to support them in becoming more productive.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Service Representative jobs
Understand the customer’s grasp of technology.
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Have a clear escalation pathway.
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Ability to use positive language.
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Consider a professional certification.
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Create a Service Catalog Template.
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Step 3: View the best colleges and universities for Technical Service Representative.