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RWI Logistics LLC
Fort Thomas, KY | Full Time
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Operations Co-op (Fall 2023)
RWI Logistics LLC Fort Thomas, KY
$93k-119k (estimate)
Full Time | Transportation 10 Months Ago
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RWI Logistics LLC is Hiring an Operations Co-op (Fall 2023) Near Fort Thomas, KY

Description
This role is required to work independently and in a team environment to perform a variety of operational duties, and support operational projects and initiatives to deliver results that will make the organization more profitable. Takes direction from the Operations Manager and works with Carrier and Customer Sales/Account Reps to ensure internal and external partners’ needs are met through commitment and focus on operational excellence. Participates in business process improvement projects as needed.
Duties and responsibilities
Essential duties and responsibilities of the position include but are not limited to:
  • Utilize Transportation Management System (TMS) system to track and manage customer shipments. Update load status in TMS (e.g. loaded, pick-up, delivery, empty, etc.) and provide sufficient comments for communication to customer as necessary.
  • Communicates with a variety of external partners to ensure freight is loaded properly, pick-up/delivery on time and in condition, and all documentation/paperwork is complete.
  • Proactively communicates with carriers, customers, co-workers, and the management team to ensure necessary requirements are met.
  • Escalate to sales reps/account managers on problem loads, and the actions that will or have been taken.
  • Troubleshoot and resolve problems, including identifying issues, thinking critically to determine the best course of action, and implementing solutions.
  • Obtains and uploads proper documentation associated with customer shipments, auditing as needed.
  • Verifies references on paperwork match references within the load.
  • Validates rate confirmations and Proof of Delivery (POD) are signed and legible, and any accessorial paperwork required for payment is present.
  • Validates carrier rates match with billing.
  • Reaches out to carrier partners for required signed documents and escalates through proper channels issues preventing collection of POD.
  • Other duties as required and assigned.
Qualifications
Qualifications to perform the job successfully include:
  • Pursuing a Bachelor Degree in Logistics, Operations Management or other relevant Supply Chain/Business Logistics area preferred.
  • Experience/coursework in fields such as Supply Chain, or Logistics/Transportation industry.
  • Ability to work in a fast-paced and deadline-driven office environment.
  • Strong verbal and written communication skills.
  • Must be able to work both as a team member and independently as the position requires.
  • Strong prioritization skills, multi-tasking skills, and works with a high sense of urgency.
  • Commitment to executional excellence and outstanding customer service.
  • Advanced knowledge of Microsoft Office, especially Excel.
Working conditions
This position is performed in a general office setting.
Physical requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must be able to operate a computer/laptop and telephone, and ability to talk and hear.
RWI Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$93k-119k (estimate)

POST DATE

07/01/2023

EXPIRATION DATE

05/16/2024

WEBSITE

rwilogistics.com

HEADQUARTERS

FORT THOMAS, KY

SIZE

50 - 100

FOUNDED

1993

CEO

BRIAN KOCHER

REVENUE

$10M - $50M

INDUSTRY

Transportation

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About RWI Logistics LLC

RWI Logistics is a rapidly growing 3rd Party Logistics Company based in Cincinnati, OH. We are the logistics arm of the well-respected Castellini Company. Driven to meet the logistics needs of our customers and passionate about their success we leverage our great relationships with our Carrier network to select the right one to deliver our customers products with seamless communication from shipper to receiver. We do it right the first time. Our experienced, knowledgeable sales and operations staff have vested interests in the success of their customers. It is this mentality that is the bigges...t differentiation from our competitors and that makes us true logistics partners with our customers! More
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