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RWI Logistics LLC
Fort Thomas, KY | Full Time
$43k-54k (estimate)
8 Months Ago
RWI Logistics LLC
Fort Thomas, KY | Full Time
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Logistics Coordinator II
RWI Logistics LLC Fort Thomas, KY
$43k-54k (estimate)
Full Time | Transportation 8 Months Ago
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RWI Logistics LLC is Hiring a Logistics Coordinator II Near Fort Thomas, KY

Description
Provides excellent customer service while performing work as part of a team. Takes direction from the Operations Manager to ensure the customer’s needs are met by leveraging our processes and technology to drive efficiency. Excellent operational execution will make an impact on our customer’s supply chain through problem resolution on issues related to scheduling, carrier compliance, and general exception management.
Duties and responsibilities
Essential duties and responsibilities of the position include but are not limited to:
  • Enters customer load data into the Transportation Management System (TMS).
  • Schedules and/or reschedules pick-up and/or delivery appointments for all loads. Proactively notifies shipper and/or receiver of changes when necessary.
  • Contacts carrier to obtain status of load-tendered; continue monitoring the shipment for proper loading, on-time pick-up, transit, delivered, empty.
  • Updates load status in TMS, e.g. loaded, pick-up, delivery, empty, etc.; provide sufficient comments for communication to customer as necessary.
  • Provides detailed directions and instructions to properly route drivers.
  • Escalates account managers on problem loads, and the actions that will or have been taken.
  • Corresponds with customer and carrier regarding detention and other accessorial information.
  • Establishes and maintains effective customer and carrier relationships, working in collaboration with Account Management and Freight Audit & Pay teams.
  • Validates all load data prior to marking load as delivered (for accounting purposes).
  • Investigates product overage, shortage and damage (OS&D), and complete the appropriate documentation (initial steps).
  • With guidance, conducts route/load planning and consolidation of customer orders, reconciles established rate levels with available purchased transportation providers, and seeks out new carriers to provide service at competitive rate levels after primary work hours.
  • Occasionally executes exception-based spot loads and source for trucks and carriers to complete movement of customer’s freight within predetermined guidelines.
  • Other duties as required and assigned.
Qualifications
Qualifications to perform the job successfully include:
  • High school diploma or GED (General Education Diploma) equivalency
  • Ability to work in a fast-paced and deadline-driven office environment
  • Strong verbal and written communication skills
  • Excellent critical thinking and problem solving skills
  • Strong prioritization skills, multi-tasking skills, and works with a sense of urgency
  • Commitment to executional excellence and outstanding customer service
  • An ability to write routine reports and correspondence with accuracy
Working conditions
This position is performed in a general office setting.
Physical requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must be able to operate a computer/laptop and telephone, and ability to talk and hear.
RWI Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$43k-54k (estimate)

POST DATE

09/01/2023

EXPIRATION DATE

05/22/2024

WEBSITE

rwilogistics.com

HEADQUARTERS

FORT THOMAS, KY

SIZE

50 - 100

FOUNDED

1993

CEO

BRIAN KOCHER

REVENUE

$10M - $50M

INDUSTRY

Transportation

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About RWI Logistics LLC

RWI Logistics is a rapidly growing 3rd Party Logistics Company based in Cincinnati, OH. We are the logistics arm of the well-respected Castellini Company. Driven to meet the logistics needs of our customers and passionate about their success we leverage our great relationships with our Carrier network to select the right one to deliver our customers products with seamless communication from shipper to receiver. We do it right the first time. Our experienced, knowledgeable sales and operations staff have vested interests in the success of their customers. It is this mentality that is the bigges...t differentiation from our competitors and that makes us true logistics partners with our customers! More
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