Company Description:

Ruva Pest Control is a leading pest control service provider dedicated to creating safe, healthy, and pest-free environments for our clients. With a strong commitment to customer satisfaction and environmental stewardship, we offer innovative solutions to a wide range of residential pest problems. Join our team and help us make a difference in the communities we serve.

Job Summary:

We are seeking a versatile and dynamic individual to fill a hybrid customer service / inside sales position. This position is ideal for a self-motivated professional who works well with others and is committed to providing exceptional customer service. While sales experience is preferred, it is not required. We value a can-do attitude and the willingness to learn and grow with our company.

Key Responsibilities:

As a Customer Service Representative at Ruva Pest Control, you are the heart of our customer interactions. Your day will be filled with opportunities to connect with our valued customer base through inbound and outbound calls, emails, and texts. Your role is critical in scheduling and managing appointments, handling billing inquiries, and resolving any customer issues with the highest level of service. You'll also ensure the efficiency of our technicians' routes and schedules. Through participation in meetings and training, you will continuously grow your leadership skills and professional capabilities.

You will also have the unique opportunity to handle inbound sales calls from prospective clients. You will be trained to effectively qualify and close leads in an efficient manner, with performance bonuses to boot.

Qualifications:

- Excellent verbal and written communication skills.

- Strong organizational and multitasking abilities.

- Ability to work independently and as part of a team.

- Friendly and confident personality, with a genuine desire to help others.

- Proficiency in Microsoft Office and other office management software.

- Experience in sales, customer service, or office management is preferred but not required.

What We Offer:

- Competitive pay with performance-based incentives.

- Comprehensive training and professional development opportunities.

- A supportive and inclusive work environment.

- Opportunities for advancement within the company.

Ruva Pest Control is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• On-the-job training

Experience level:

• 1 year
• 2 years
• No experience needed
• Under 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

Ability to Commute:

• Manchester, CT (Required)

Ability to Relocate:

• Manchester, CT: Relocate before starting work (Required)

Work Location: In person