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Customer support representative
Russell Tobin South Jordan, UT
$37k-46k (estimate)
Full Time | Business Services 1 Week Ago
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Russell Tobin is Hiring a Customer support representative Near South Jordan, UT

Job title : Customer Support / Account Representative

Location : 680 West 10000 South, South Jordan, UT

Duration : 6 months

Pay range : $20.19 / hour - $21.99 / hour

About the role :

As a Client Support Service Professional, you will play a pivotal role in providing exceptional service to our clients. Handling incoming phone calls, you will address a variety of service inquiries related to different accounts.

The successful candidate will exhibit a high degree of accuracy and efficiency, consistently meeting key department performance metrics.

Key Responsibilities :

  • Respond to incoming calls with professionalism and a commitment to World-Class Service.
  • Address inquiries related to Cash Management products and services, Online (website or Mobile applications), and general account or financial matters.
  • Contribute effectively in a fast-paced, team-oriented environment.
  • Demonstrate the ability to multitask and adapt quickly to changes in a busy financial service center.

Qualifications :

  • Preference for a College Degree or equivalent education.
  • Previous experience in a contact center environment is highly desirable.
  • Strong communication skills and the ability to articulate complex information clearly.
  • Detail-oriented with a focus on accuracy in handling client inquiries.
  • Aptitude for working in a fast-paced environment and adjusting to changes.

If you are passionate about customer service and possess the skills to excel in a challenging yet rewarding environment,

I strongly recommend you applying!

Last updated : 2024-04-29

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$37k-46k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/08/2024

WEBSITE

russelltobin.com

HEADQUARTERS

MANHATTAN, NY

SIZE

25 - 50

TYPE

Private

CEO

LEO RUSSELL

REVENUE

<$5M

INDUSTRY

Business Services

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About Russell Tobin

Russell Tobin provides recruitment and staffing advisory services for accounting, administrative, banking and finance and supply chain sectors.

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The job skills required for Customer support representative include Customer Service, Products and Services, Communication Skills, Customer Support, Financial Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer support representative positions, which can be used as a reference in future career path planning. As a Customer support representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support representative. You can explore the career advancement for a Customer support representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

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Be as polite as possible when talking to clients over the phone.

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Consider using database to record activities and research product information.

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Learn to refer to other service or technical departments for follow up as needed.

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Understand the customer’s expectations.

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Step 3: View the best colleges and universities for Customer Support Representative.

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