Description

FLSA Status: EXEMPT

Salary: $45,000 - $65,000 D.O.E. Benefits

Location: Phoenix, AZ

About Us:

Runbeck Election Services, Inc. has been an active participant in the growth and modernization of the electoral process over the last 50 years. From supporting a few Arizona counties to now offering tailored electoral services for over 100 counties, our trailblazing mindset has enabled us to comprehensively support democracy across the United States.

Our 163,000 sq. ft. Phoenix, Arizona-based hub is the epicenter of our company’s expertise and innovation — where our dedicated team ensures every aspect of our technology and services is perfected. While our headquarters are based in Arizona, our team is strategically spread out across the country to actively support our election partners.

Summary: 

The Sales Operations Specialist is responsible for supporting the Sales Operations team. This role requires an individual with strong attention to detail and analytical skills who works collaboratively with the Sales Operations team to create and implement strategies that support our sales efforts. A primary responsibility will be management and optimization of our CRM and Sales Engagement tools.

Responsibilities:

• Maintain and optimize sales operations processes and sales technology tools to increase efficiency
• Manage contact data
• Support contract and quote creation, conference registration and RFP response efforts
• Collaborate with the sales team to understand their operational needs and help achieve their goals
• Utilize CRM to develop and maintain accurate customer and sales records
• Work with Sales Operations team to develop strategies and tactics to maximize sales effectiveness and efficiency
• Follows all company policies and procedures 
• Complete and demonstrate a full understanding of ongoing training concepts and applications 
• In addition to the essential functions and responsibilities listed above, all positions are also responsible for: 
• Emulates the Runbeck values in daily interactions with internal and external customers
• Meet company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures. 
• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments while maintaining regular and timely attendance 
• Maintain and optimize sales operations processes and sales technology tools to increase efficiency
• Manage contact data
• Support contract and quote creation, conference registration and RFP response efforts
• Collaborate with the sales team to understand their operational needs and help achieve their goals
• Utilize CRM to develop and maintain accurate customer and sales records
• Work with Sales Operations team to develop strategies and tactics to maximize sales effectiveness and efficiency
• Follows all company policies and procedures 
• Complete and demonstrate a full understanding of ongoing training concepts and applications 
• In addition to the essential functions and responsibilities listed above, all positions are also responsible for: 
• Emulates the Runbeck values in daily interactions with internal and external customers
• Meet company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures. 
• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments while maintaining regular and timely attendance 

Requirements

 Key Requirements: 

• Bachelor’s degree in Business Administration or related field is an asset
• Experience in sales operations, operations management, business development is an asset
• Proficient in Salesforce, Outreach, and Microsoft Office Suite
• Strong analytical and problem-solving skills
• Able to work independently and as a part of a team
• Able to multitask and prioritize projects
• Able to work under pressure and meet deadlines
• Familiarity with contracts preferred
• Excellent interpersonal and customer contact skills 
• Excellent written/verbal communication skills 
• Demonstrates computer skills and aptitude; Microsoft Office preferred 
• Effectively sets priorities 
• Ability to track and report on opportunities for improvement and success 
• Listening effectively when others are speaking 
• Credible, responsive team-player 
• Ability to perform and retain various skill-related tasks, training, and operations

Additional Information:

We are proud to offer a robust benefits package well-suited to our rockstar team of election heroes!

• Unlimited PTO
• On-site gym and private showers
• Free coffee and snacks
• Hybrid scheduling opportunities
• Major Medical Insurance
• Dental Insurance
• Vision Insurance
• Basic and Voluntary Life Insurance 
• Short- and Long-Term Disability Insurance
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity
• Employee Assistance Program (EAP)
• IDShield/Legal Shield
• Pet Insurance
• 401K Matching
• Tuition Reimbursement

Work Authorization:

• Must be authorized to work in the US for any employer