RRC is seeking a talented Software Engineering Manager to help us build the future of U.S. energy production from our Denver, CO office. RRC is a multi-disciplinary engineering firm that specializes in energy projects, particularly renewable energy, throughout the United States. Founded in 2007, RRC provides a culture where employees are valued while contributing to meaningful projects. This is an opportunity to work at the forefront of the evolving energy production landscape.

We are seeking a highly skilled Software Engineer Manager to join our team and take responsibility for managing our endpoint infrastructure and Ninja One platform. This role will ensure the stability, security, and efficiency of our endpoint systems, including desktops, laptops, and mobile devices. This position requires strong technical expertise, excellent problem-solving skills, and the ability to manage software deployment, patching, and endpoint security effectively. This role will be highly collaborative with the RRC Helpdesk and Infrastructure teams.

Key attributes

Must understand & personify RRC’s Core Beliefs

• Client Satisfaction – understands the goal of always exceeding our client’s expectation
• Employee Happiness – able to work well with others. communicate clearly with coworkers, promote a positive work environment and mediate conflicts between team members.
• Quality Work - Ability to take ownership, work independently, prioritize workload and deliver quality results on time while working on multiple projects simultaneously.
• Above and Beyond - Versatility, flexibility, ability to anticipate the needs of the company, take the initiative and a willingness to go out of your way to assist others.

Duties/Responsibilities:

• Serve as the primary administrator for the Ninja One software, responsible for configuration, maintenance, and optimization of the platform.
• Manage and maintain endpoint devices, including desktops, laptops, and mobile devices, ensuring they are properly configured, updated, and secured.
• Coordinate the packaging and deployment of applications using Ninja One, ensuring smooth and efficient distribution to endpoint devices.
• Implement and maintain patch management processes to ensure that endpoint devices are up to date with the latest security patches and updates.
• Implement and manage endpoint security solutions, including antivirus, encryption, and endpoint detection and response (EDR) tools, to protect against security threats and vulnerabilities.
• Serve as a point of escalation for endpoint-related issues, providing timely and effective resolution to ensure minimal disruption to end users.
• Conduct regular system audits to maintain the highest standards of reliability and efficiency.
• Collaborate with cross-functional teams to define network requirements, ensuring alignment with business goals and operational needs.
• Develop and maintain comprehensive documentation to facilitate troubleshooting and knowledge sharing.
• Collaborate with third-party vendors and suppliers to ensure the integration of their products and solutions.
• Stay up-to-date with industry trends, emerging technologies, and best practices to drive continuous system design and implementation improvement.
• Provide training and technical guidance to junior engineers and technical support teams as needed.

Qualifications:

• Bachelor's degree in Computer Science, Electrical Engineering, or a related field.
• 5 years related experience or equivalent combination of education and experience.
• Proven experience with endpoint management and helpdesk tools, preferably Ninja One, including configuration, administration, and troubleshooting.

• Strong understanding of software packaging and deployment methodologies, including MSI packaging and application virtualization.
• Experience with patch management processes and tools, including scheduling, testing, and deployment of patches and updates.
• Solid understanding of endpoint security principles and best practices, including antivirus, encryption, and endpoint detection and response (EDR).
• Excellent problem-solving skills with the ability to analyze and troubleshoot complex endpoint issues.
• Preferred experience with regulatory frameworks such as NERC-CIP, ISO 27001, or NIST 800-171. Familiarity with security controls and requirements outlined in these frameworks is highly desirable.
• Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex issues.
• Strong project management skills, with the ability to handle multiple tasks and priorities effectively.
• Effective communication and collaboration skills, with the ability to work seamlessly in cross-functional teams.
• Working knowledge of the renewable energy industry and projects is a plus.
• Willingness to travel occasionally for on-site deployments, maintenance, and collaboration with remote teams.

Benefits

RRC is committed to investing in talented employees because we recognize that healthy, happy employees provide the best path to sustaining a successful business. RRC offers competitive salaries and benefits for full-time employees, including:

• Flexible work hours to accommodate work-life balance
• Health, dental, and vision insurance
• 401k matching
• Bonus eligibility
• Tuition reimbursement for certain pre-approved education pursuits

RRC thanks you for your interest in joining RRC. Only candidates selected for an interview will be contacted.

Visit our website www.RRCcompanies.com for more information.

No recruiters or staffing firms please.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status