8 Guest Services Representative Jobs in Jersey, NJ
RPM Raceway is Hiring a Guest Services Representative Near Jersey, NJ
Job Details
Description
GUEST SERVICES REPRESENTATIVE
Join this exciting, growing entertainment destination as a member of the Guest Service Representative (GSR) team in Jersey City, NJ. GSR personnel must enjoy working with people, be outgoing, friendly and provide a world class guest experience.
We provide upward mobility for all employees who look to grow in their roles and responsibilities.
Job Description
- Support customers by answering phone calls, greeting and assisting them in person
- Assist customers in the self-registration process
- Sell karting options including up-selling races & specials
- Sales of memberships, arcade cards, snacks, apparel, parties, etc.
- Take payment of cash, credit cards and coupons for specials, etc.
- Scheduling and placement of customers into races, groups and teams
- Open / close cash registers, reconcile register drawer at shift close, balance transactions
- Prepare merchandise displays, Re-stock food and apparel and maintain inventory
- Set-up Retail parties and small group events and provide attentive customer service
- Act as Event Coordinator for Birthday parties and other retail events
- Develop Daily To-Do lists and accomplish tasks as time permits
- Open and Close Shifts with attention to preparation and readiness for following shift
- Keep facility in premier condition at all times completing all opening and closing duties
Qualifications
The Customer Service Representative’s job skills and specifications include:
- Helpful, friendly and patient attitude and disposition with ability to SMILE at all times
- Excellent interpersonal and communication skills and a great team player
- Ability to accurately record information with strong attention to detail
- Able to multi-task and problem solve
- Able to work 15 to 28 hours per week including weekends and holidays
- Make RPM Raceway the best experience for every racer that walks through our door
Education and Qualifications:
- High school diploma or G.E.D. from accredited institution
- College attendance working towards a degree is preferable with flexible hours available
- Patient, Presentable, Punctual and Responsible
Job Summary
Other
$38k-49k (estimate)
11/17/2022
06/27/2024
rpmraceway.com
Jersey City, NJ
50 - 100
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The job skills required for Guest Services Representative include Customer Service, Guest Service, Scheduling, Communication Skills, Attention to Detail, Working With People, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Representative positions, which can be used as a reference in future career path planning. As a Guest Services Representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative. You can explore the career advancement for a Guest Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Representative job description and responsibilities
Accepts payment, makes change and presents departing guest checkout statements.
02/11/2022: Biloxi, MS
Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.
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They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
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Verifying guest details upon arrival and allocating guest rooms.
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The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Representative jobs
The Guest Services Representative will ensure the guests have a great experience.
01/27/2022: New York, NY
A guest service representative generally needs to have excellent communication skills.
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Listen, understand and take action.
01/18/2022: Chico, CA
Measure and analyse customer feedback.
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They also do greetings upon arrival of the guest and making them feel welcomed
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Step 3: View the best colleges and universities for Guest Services Representative.
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