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Pay Rate Range: $25.50 - $26.50
LodgeWorks is actively hiring for a Guest Service Representative
Who we are
LodgeWorks is a privately held hotel development and management company. While our name isn’t on the hotels themselves, our extraordinary culture is at the heart of our 18 hotels — including our award-winning Archer Hotel boutique collection and our portfolio of other great brands with familiar names, such as Hyatt Place, Hyatt House, Aloft, Hilton Garden Inn and Hampton Inn.
We’re thrilled to be considered industry innovators with a rich 35 year history. Yet, what we are most proud of is the strong family culture we have developed and maintained while growing to 950 employees nationwide. At LodgeWorks, hospitality is more than just the industry in which we work; it defines everything we do. Maybe it’s because we’re grounded in Midwestern hospitality (our home office is in Wichita, Kansas, while our hotels are scattered across the U.S.). Or maybe it’s because we actively work to make hospitality (with each other, our guests, our clients and partners) the foundation upon which everything is built.
Job overview
Guest Service Representatives are often the first in-person contact for hotel guests. Serving as a brand ambassador, you are engaging, attentive, service-oriented and a creative problem solver. You know that a great experience means taking an interest in getting to know our guests before they even arrive.
To put it simply: the primary responsibility is to deliver and exceed guest expectations, resolve guest concerns, execute brand standards and maintain excellent communication at all times.
The day-to-day
Who you are
Benefits
We are proud to offer competitive wages and the following benefits for full-time employees:
LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Full Time
Accommodations
$35k-46k (estimate)
11/19/2023
05/04/2024
lodgeworks.com
WICHITA, KS
200 - 500
Private
ROY R BAKER
$10M - $50M
Accommodations
The job skills required for Guest Representative include Guest Service, Scheduling, Promotion, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Representative positions, which can be used as a reference in future career path planning. As a Guest Representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Representative. You can explore the career advancement for a Guest Representative below and select your interested title to get hiring information.