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Overnight Front Desk Agent
$27k-34k (estimate)
Full Time 4 Weeks Ago
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Royal Palm South Beach, a Tribute Portfolio Resort... is Hiring an Overnight Front Desk Agent Near Miami, FL

About Us

Infused with Art Deco style, each of our resort’s 393 rooms reflect South Beach’s colorful spirit. Our hotel soaks in striking views of the Atlantic Ocean and has the best address in South Beach, where Ocean Drive meets Collins Avenue.

In addition to our competitive company Health Benefits, we at the Royal Palm provide our associates with a variety of perks and incentives such as discounted city parking, associate recognition programs, a daily complimentary meal, summer BBQs and a variety of other fun events. We take care of you so that you can take care of our guests. Start your career in Miami today!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

Responsibilities

  • Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
  • Run audit reports/journals from the front office system, Point of Service and the computer.
  • Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
  • Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
  • Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

Qualifications

  • Hotel experience preferred.
  • Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
  • Ability to effectively deal with guest and associate concerns in a friendly and positive manner.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift

Work setting:

  • In-person

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$27k-34k (estimate)

POST DATE

03/29/2024

EXPIRATION DATE

03/29/2024

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The job skills required for Overnight Front Desk Agent include Front Office, Housekeeping, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Overnight Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Overnight Front Desk Agent. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming an Overnight Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Overnight Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Overnight Front Desk Agent job description and responsibilities

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Overnight Front Desk Agent jobs

Apply to open guest service positions.

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Formulation of the reservation request.

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Get the Right Service Desk Tools.

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Work experience as a Hotel Front Desk Agent, Receptionist or similar role.

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Step 3: View the best colleges and universities for Overnight Front Desk Agent.

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