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The primary role of the Store Technology Field Service Technician is responsibility for the overall maintenance and operation of store level technologies such as point-of-sale systems, personal computers, computer peripherals, and data networks.
Responsibilities:
• Install, diagnose, repair, maintain and upgrade all store technologies such as point of sales systems, desktop PCs, network equipment and peripherals such as bar code scanners and printers.
• Identifies, researches and resolves technical problems in conjunction with other Royal Farms’ Information Technology personnel.
• Complies with and helps to enforce standard policies and procedures with respect to Royal Farms Information Systems requirements and PCI DSS standards.
• Works with hardware/software vendors to ensure equipment and software are running to optimal standards.
• Works with store leaders and Royal Farms maintenance department in resolving facility related issues that impacts store technologies.
• Performs other duties as assigned. Required to be on call for emergencies.
Minimum Qualifications:
• At least 2 years of experience in a multi-site, retail environment.
• Ability to work with minimal supervision.
• Experience with back office retail systems.
• CompTIA A Certification.
• The ability to problem solve quickly and professionally.
• Must have reliable transportation and willing to be on the road.
Preferred Qualifications:
• At least 2 years of experience in a multi-site, convenience/petroleum store environment.
• Associates Degree.
• At least 2 years of experience with Radiant Systems point of sale and/or customer self service equipment.
Full Time
Retail
$54k-70k (estimate)
12/10/2023
04/30/2024
royalfarms.com
GLEN BURNIE, MD
1,000 - 3,000
1996
<$5M
Retail
Royal Farms operates over 175 stores in Maryland, Delaware, Virginia, Pennsylvania, DC and New Jersey. Royal Farms has developed its own brand of quality fresh foods, while continuing a tradition of selling dairy products, core convenience items, and gasoline products.