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The Manager of Product Digital Sales is responsible for the global trade channel digital product automation growth program (sales & service) commercial business intelligence and analytics (reporting statistical forecast models data mining ROI analysis) and brand compliance for Royal Caribbean International Celebrity Cruises and Silversea The role is responsible for defining designing developing delivering and managing the automation growth program (sales & service) across the automation ecosystem (suite of tools and applications which includes the trade website – CruisingPowercom Espresso External Booking Tools and other B2B applications tools & resources) with a focus on driving continuous improvement automation growth (sales/service) conversion and online ticket revenue The Manager of Product Digital Sales delivers the strategic vision to elevate and grow the automation footprint across the entire ecosystem and executes plans and initiatives to target partners that have the potential to increase automation and drive operational efficiencies and deliver cost savings Additionally this individual is responsible for the oversight of trade brand compliance across all sales channels to monitor enforce and resolve rebating violations copyright trademark infringement and domain recovery among other trade policies and code of conduct The Manager of Product Digital Sales is also responsible for managing coaching and the development for a team of 2-3 individuals responsible for the Automation Growth program and analyst The
Manager will embrace and align to the team’s strategic vision and key themes of Modernize our digital capabilities Embrace automation across all facets of our business and Enhance our self-service capabilities
This role will serve as the liaison between Digital Sales and partnering/collaborating with team members and other key areas within the company such as IT Revenue Management Marketing Trade Support & Service Hotel Operations Global Markets and other Digital/Data teams
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position Employees will be required to perform any other job-related duties assigned by their supervisor or management
List any responsibilities for budget expenses and/or achievement of revenue targets in US Dollars
Nearest Major Market: Miami
Full Time
$91k-120k (estimate)
02/20/2024
05/16/2024
rcgcareers.com
Miami, WV
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