What is the opportunity?

As a HR Employee Support Specialist, you will provide direction, expertise and support to business units on a specific human resources function, such as compensation, benefits, employee relations, compliance, or recruiting. This role will apply basic theories, skills, and practices to accomplish assignments.

What you will do

• Perform as a member the Talent Cycle team that support all HR functions in the accurate and timely resolution of questions and issues that come into the department
• Cooperate with other departments and vendors in the resolution of HR related issues.
• Accurately enter employee data changes into Workday and/or SAP meeting the specified time requirements
• Conduct background checks validations
• Work with management to identify workflow issues and identify process improvement opportunities
• Stay current on company policies, procedures and organizational changes
• Update existing SOPs and create new SOPs where appropriate
• Commitment to the protection of privacy for all employee data
• Reprioritize tasks to meet fluctuating workflows
• Other duties as assigned
• Recommend improvements to existing procedures and helping to implement changes as necessary.

What do you need to succeed?

Must-have

• 2 years college or post high school training and/or experience in related area
• 1-3 years customer service experience (preferably in Human Resources), or equivalent experience
• Computer knowledge and the ability to navigate through various systems, preferably in HR
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to prioritize and manage multiple tasks while ensuring that assigned job responsibilities are met
• Strong attention to details and accuracy
• Ability to work independently on assigned tasks
• Good organizational skills
• Strong problem solving skills
• Ability to work well within a team
• Intermediate experience with Microsoft Outlook, Excel and Word

Nice-to-have

• 4 years college degree
• 1-3 years experience using SAP and /or Workday system
• Experience processing background checks
• Experience with a ticketing system like ServiceNow

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

Job Skills

Benefit Programs, Compensation Management, Employee and Labor Relations, Human Resources Consulting, Human Resources Operations, Human Resources Policies, Interpersonal Relationship Management, Knowledge Organization, Operational Delivery

Additional Job Details

250 NICOLLET MALL:MINNEAPOLIS Minneapolis United States of America 40 Full time HUMAN RESOURCES Regular Salaried 2024-03-01 2024-03-09