EHR User Support Specialist

EHR User Support Specialist Jobs

What does an EHR User Support Specialist Do?

Provides technical support to EHR(electronic health record) system users via phone, remote access, and/or in-person visits. Identifies, researches and resolves technical problems and refers unresolved issues to engineering/development staff as needed. Identifies gaps in user knowledge and provides system training as appropriate. Requires a bachelor's degree in a related area. Typically reports to a supervisor or manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2 -4 years of related experienc ... e. More
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