The Business Development Representative will be responsible for increasing automotive dealer adoption and utilization of the RouteOne internet-based Credit Application System, eContracting, and Menu System. The Business Development Representative will also work in conjunction with our field staff to increase dealer awarenessand adoption of RouteOne and all of its offerings.

Job Responsibilities

• Contact dealerships to promote the utilization of the RouteOne Credit Application System (CAS),eContracting, and Menu systems (Paper Menu, FLITE, GO, Reporting). Introducing new features, upgrades, and upselling premium services based on the dealer's needs. 
• Conduct remote and in-dealership training. Provide training to current and new dealer users to assist with new user onboarding and gather customer feedback. 
• Collaborate with field sales staff and assist with their sales efforts.
  • Act as backup contact for Business Development Managers territories (out of office replies etc.)
• Perform installation ofapplicable RouteOne CAS, eC, and Menu Systemsthe dealers have subscribed to
• Conduct live demonstrations on system functionality. 
• Host weekly training sessions for current and prospective RouteOne customers to learn about RouteOne product offerings. 
• Solicit new business in the franchised and independent automotive dealership marketsto prospect and initiate business relationships independently. 
• Conduct call campaigns 
• Build professional relationships within the automotive industry, specifically dealer-based customers.
• Understand the competition and become an expert on dealership finance and insurance activities. 
• Analyzing dealer customer workflows, recommend RouteOne premium services, and create pricing proposals for current and prospective customers. Act as a point of escalation for troubleshooting technical issues and aiding in difficult situations. Maintain safety, security, and privacy standards throughout all areas of responsibility.
• Ability to manage multiple priorities and demonstrate self-direction in workload management.
  • ProvideICE (In Case Emergency) Phone support every 8 weeks, Hours are 8-8PM Monday – Friday. 
• Rotational on call requirement to support and service dealer customers across the country,

Knowledge

• Knowledge of dealership systems, credit processes, insurance processes and online products.
• F&I Training 

Skills

• Proficient in Microsoft Office products, including but not limited to: Microsoft Word, PowerPoint, Excel, Outlook, and Visio. 
• Knowledgeable in CRM (Salesforce) application
• Familiarity with customer (Dealer and Finance Source)technologies, tools, and terminology.

Abilities

• Ability to communicate information and ideas,both orally and in writing.
• Advanced customer service skills and ability to manage multiple priorities.
• Effective presentation and negotiation skills.
• Endless enthusiasm, with a drive to win.
• Ability to think critically and problem-solve.
• Disciplined, independent worker with a professional demeanor.
• Ability to work in a team environment.
• Successful relationship builder within and across organizations.

Other Essential Requirements

• Bachelor’s degree in Business or suitable work experience. 
• AFIP Certification is desirable.
• Minimum of 3-4years of combined secondary educational and/or professional work experience.
• Willingness to travel up to 25% of the time, with ability and willingness to relocate to a specific U.S. market in the future.