Overview:
We are seeking a highly motivated and experienced Front End Supervisor to join our team. As a Front End Supervisor, you will be responsible for overseeing the operations of the front end department, ensuring excellent customer service, and leading, coaching, and helping develop cashiers to meet productivity goals. This is a leadership role that requires strong communication and organizational skills, as well as a strong sense of urgency to meet company goals.

Duties:
- Ensure all cashiers are delivering a true customer experience at all time.

- Lead by example meeting cashier productivity of 100% and above weekly, and working with management to observe and coach cashiers on company processes providing feedback and recognition.
- Train and develop cashiers on company policies, procedures, and customer service standards.
- Ensure efficient and accurate cash handling procedures and loss prevention safety standards are followed.
- Resolve customer complaints or issues in a timely and professional manner.

-Review feedback from customer surveys and coach associates on how we can better impact the customer experience.

There is one full time position at 37.5 hours a week, and two part time positions at 15-25 hours per week available. We are seeking a candidate that is dedicated and interested in building and promoting within the company. Full timers are eligible for various benefits including but not limited to accrued vacation times and multiple insurances.

We offer competitive pay and benefits packages for our employees. If you are a dynamic leader with a passion for providing exceptional customer service, we would love to hear from you. Apply today at RossStores.com to join our team as a Front End Supervisor!

**NOTE** Please be sure to apply for Retail associate for the 9222 E R L Thornton Fwy, Dallas, TX 75228 location. Hitting apply via this site does not get your application to the company database.

Job Types: Full-time, Part-time

Pay: $11.50 - $13.00 per hour

Expected hours: 15 – 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• Under 1 year

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Ability to Commute:

• Dallas, TX 75228 (Required)

Ability to Relocate:

• Dallas, TX 75228: Relocate before starting work (Required)

Work Location: In person