Inside Sales

Roofers Mart Inc is a leading supplier of exterior building products in the Midwest. We currently have over 150 employees in eight locations; with the headquarters located in St. Louis, Missouri. We are a family and employee-owned Company that knows our biggest asset is our people. At Roofers Mart, superior service and safety is our primary focus. We are highly committed to employee and customer satisfaction. Roofers Mart is a company that recognizes your abilities, rewards your commitment, helps you to reach your full potential and promotes within. If you are looking for a great company that is as driven as you are, join our team today! Our Inside Sales position qualifies for our Next Gen Program. This program provides many opportunities for growth and career advancement. Our current leadership is very involved in the program to help develop individuals for future leadership opportunities with Roofers Mart.

Benefits Include:

• Medical, Dental and Vision Coverage
• Employer paid Life Insurance
• 401k with Company Match
• Paid Time Off
• Paid Holidays

Job Summary: Inside sales contributes to selling products and services to customers. This position primarily deals with walk-in customers, sourcing sales via email, and lead follow-up calls. Inside sales will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. This position will work directly with customers and make sure orders are retrieved from the warehouse in a timely manner for both walk-in customers as well as pre-orders and call ahead orders for pickup.

Responsibilities:

• Communication with customers through promptly answering incoming calls and entering sales orders.
• Understanding customers’ needs and recommending products and solutions.
• Promptly greet and assist all customers upon entry to the showroom.
• Following a product/supply checklist for customers’ job and up-selling additional products and supplies.
• Keeping up to date with new products, service information and updates.
• Creating and maintaining a database of current and potential customers.
• Staying informed about competing products and services.
• Coordinating and assisting with customer pick-ups with the warehouse.
• Following up on deliveries to ensure materials arrived on time with all items accounted for.
• Reordering products to keep the store and warehouse shelves stocked.
• Closing sales and achieving sales targets.
• Assist managers and outside sales with quotes and order processing.
• Assist managers with any receiving or purchasing responsibilities assigned.
• Responsible for the overall appearance and cleanliness of showroom, counter area, and restrooms.
• Maintain adequate and up to date literature, samples, displays, and showroom merchandise.
• Drive branch sales through building relationships with current and prospective partners.
• Assist operations mangers with beginning/end of day procedures as assigned.
• Cross training responsibilities as assigned to back up co-workers.

Requirements:

• Roofing, siding, and window experience a plus
• Ability to maintain a high degree of accuracy through attention to detail
• Ability to use software programs such as DMSI, Excel, Word, Outlook, etc.
• Ability to analyze and problem solve.
• Good organizational skills and the ability to multitask.
• High School or equivalent preferred.
• Excellent communication skills, both verbal and written.
• Exceptional customer service, strong listening, and sales skills.
• Team player and positive attitude towards customers and co-workers.
• Must be authorized to work in the U.S. and pass an E-Verify check.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to reach with hands and arms and speak or hear. The employee frequently is required to sit and use hands to finger, handle, or feel objects, tools, or controls as well as stand; walk; climb or balance; and stoop, kneel or crouch.

Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

While performing the duties of this job, the employee regularly works in an office environment. The noise level in the work environment can be quiet to moderate as in an office setting.

Roofers Mart is an Equal Opportunity Employer and Drug Free Workplace

Roofers Mart provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• inside sales: 1 year (Preferred)

Ability to Relocate:

• Paducah, KY: Relocate before starting work (Required)

Work Location: In person