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ABOUT FAMILY SUPPORT SERVICES AT RONALD MCDONALD HOUSE CHARITIES BAY AREA
Ronald McDonald House Charities Bay Area (RMHC Bay Area) envisions a world where all children have access to health care and their families are fully supported and actively involved in their care. RMHC Bay Area supports more than 4,000 children and their families annually through three Ronald McDonald Houses, two Ronald McDonald Care Mobiles, a Ronald McDonald House School, as well as regional food insecurity programs, alternative housing support, psycho-social and respite programs and specialized programming delivered on site inside area pediatric hospitals.
Family Support Services (FSS) provides emotional support, education, and resources to the families and staff of the Ronald McDonald House Charities. Individuals, couples, and entire families are served in the privacy of the FSS offices, around the House, in the kitchen, playroom, on Zoom, or wherever a person feels most comfortable. FSS not only offers support to individual families, but also plans and manages House therapeutic activities such as Fun Clubs, holiday activities, and special events that provide a caring, supportive, and fun environment for all. FSS provides support and training for the staff at the Ronald McDonald House. This helps staff handle their own stress and feelings, which enables them to provide even better customer service to families.
JOB SUMMARY
The Family Support Services Program Coordinator is responsible for contributing to the management and program development of FSS supporting the families residing at Ronald McDonald House Charities Bay Area, as well as strengthening the mission through community engagement. The FSS Program Coordinator supports the mission of FSS by supervising a group of masters and doctoral level graduate student trainees, assessing House needs, and developing new innovative programming to support families and trainee professional development. The FSS Program Coordinator is responsible for on-going program improvement and new program development at the Stanford site and online. This role also provides support to other Family Support Services teams and engages our community partners (universities, potential recruits, other organizations, etc.).
This role requires strong managerial, relationship building, and strategy implementation skills. The FSS Program Coordinator must be a self-starter, strong leader that is empathetic, highly skilled problem solver, and has previous supervisor experience. Bilingual Spanish speaking strongly preferred, however, not required.
This is a part-time, non-exempt position reporting to the Director, Families & Wellness. This position has a flexible schedule to meet the 20 hours a week requirement, with a mandatory of Wednesdays 9-4pm for student training purposes. This role may require working some weekends, and holidays.
DUTIES AND RESPONSIBILITIES
Management
Operations
Families
Staff
Community Engagement & Development
SALARY RANGE: $40,000-50,000
QUALIFICATIONS AND PREREQUISITES EDUCATION AND EXPERIENCE
EDUCATION:
KNOWLEDGE, SKILLS, AND EXPERIENCE:
OTHER:
Job description is for informational purposes only. Additional duties that are consistent with the responsibility level may be assigned. To apply, please prepare a cover letter and resume and submit to: Martha Hernández, Ph.D., Director, Families & Wellness at martha.hernandez@rmhcbayarea.org.
Full Time
Social & Legal Services
$59k-76k (estimate)
04/19/2023
06/07/2024
rmhcbayarea.com
PALO ALTO, CA
50 - 100
Private
LOIS MOORE
$5M - $10M
Social & Legal Services