GENERAL QUALIFICATIONS:

• Sensitivity to the issues of aging, needs of the dementia resident/participant and elder population.
• Ability to work as a team player, promoting good relations with managers, co-workers, families, residents and participants.
• Ability to communicate clearly verbally and in writing.
• Ability to be flexible with work assignments, other departments, and schedule changes.
• Proficiency in computer and bookkeeping skills.
• Associates or bachelor’s degree and three to five years of office management experience. Additional and directly related experience may be substituted for the degree requirement.

• At least two years of supervisory experience.
• At least two years of office billing experience.
• Experience with payroll and other personnel related areas preferred.
• Proficiency in Outlook, Windows, Microsoft Word, Excel, and Quick Books.
• Previous experience with property management or other types of technology platforms are beneficial.
• Excellent writing skills.

RESPONSIBILITIES:

• Oversee the facilitation of new staff orientation.
• Hire and supervise Receptionist and oversee all front desk operations.
• Set-up and maintain personnel files per Rogerson Communities policy and EOEA regulations.
• Manage the business office, which includes but is not limited to the telephone system, security system, security/access cards, office equipment and supplies.
• Calculate timesheets and timecards to prepare payroll information for the accounting department.
• Maintain records of sick, personal, and vacation time for all employees.
• Review invoices and prepare payment authorization sheets on a timely basis.
• Record and maintain accounts receivable records.
• Prepare advanced billing invoices for Assisted Living residents and Day Program participants.
• Responsible for monthly reconciliation for both Assisted Living and Day Programs.
• Prepare monthly reports for the accounting department
• Ensure daily bank deposits of all receivables.
• Order and maintain office supplies.
• Provide administrative support to the Executive Director.
• Other duties as assigned