Recent Searches

You haven't searched anything yet.

88 IT Support Specialist Jobs in Boston, MA

SET JOB ALERT
Details...
The Home for Little Wanderers
Boston, MA | Full Time
$78k-102k (estimate)
2 Days Ago
Roessel Joy
Boston, MA | Full Time
$87k-113k (estimate)
3 Days Ago
Corvus Insurance
Boston, MA | Full Time
$99k-130k (estimate)
3 Days Ago
Roessel Joy
Boston, MA | Full Time
$82k-101k (estimate)
2 Weeks Ago
WinnCompanies
Boston, MA | Full Time
$92k-113k (estimate)
3 Weeks Ago
DESIGNIT
Boston, MA | Full Time
$96k-120k (estimate)
1 Week Ago
Indotronix International Corp
Boston, MA | Full Time
$56k-69k (estimate)
Just Posted
Indotronix International Corp
Boston, MA | Full Time
$56k-69k (estimate)
Just Posted
Stefanini Group
Boston, MA | Contractor
$56k-69k (estimate)
1 Day Ago
Russell Tobin
Boston, MA | Full Time
$67k-85k (estimate)
2 Weeks Ago
SICK, Inc.
Boston, MA | Other
$85k-112k (estimate)
3 Weeks Ago
Hays Recruitment
Boston, MA | Full Time
$56k-69k (estimate)
Just Posted
Wilson Language Training Corp.
Boston, MA | Full Time
$63k-81k (estimate)
Just Posted
Hays Recruitment
Boston, MA | Full Time
$56k-69k (estimate)
Just Posted
Wilson Language Training Corp.
Boston, MA | Full Time
$63k-81k (estimate)
Just Posted
NR Consulting
Boston, MA | Full Time
$65k-84k (estimate)
1 Day Ago
Cynet Systems
Boston, MA | Contractor
$53k-67k (estimate)
1 Day Ago
ProPivotal Staffing
Boston, MA | Full Time
$58k-76k (estimate)
2 Days Ago
Apex Systems
Boston, MA | Contractor
$71k-87k (estimate)
3 Days Ago
WITHINGS
Boston, MA | Full Time
$47k-59k (estimate)
3 Days Ago
PERI USA Job Board
Boston, MA | Full Time
$66k-83k (estimate)
1 Week Ago
Peri Formwork Systems - USA
Boston, MA | Full Time
$71k-92k (estimate)
1 Week Ago
Beth Israel Lahey Health - Non Executive
Boston, MA | Full Time
$49k-60k (estimate)
1 Week Ago
Franklin Fitch Inc.
Boston, MA | Full Time
$58k-73k (estimate)
2 Weeks Ago
Spark Shipping
Boston, MA | Full Time
$106k-134k (estimate)
2 Weeks Ago
Spark Shipping
Boston, MA | Full Time
$106k-134k (estimate)
2 Weeks Ago
Spark Shipping
Boston, MA | Full Time
$106k-134k (estimate)
2 Weeks Ago
Bay Cove Human Services
Boston, MA | Full Time
$37k-68k (estimate)
2 Weeks Ago
IT Support Specialist
Roessel Joy Boston, MA
$82k-101k (estimate)
Full Time 2 Weeks Ago
Save

Roessel Joy is Hiring an IT Support Specialist Near Boston, MA

Roessel Joy has partnered with a growing organization located in Boston, MA to seek out an IT Support Specialist. The IT Support Specialist is responsible for providing first-level phone and email support on various technical issues involving hardware and software.

In this position, you will be the first line of support. You will handle initial evaluation, troubleshooting, problem-solving and will escalate to appropriate staff if a higher level of technical support is required.

Requirements

· Provide customer service while supporting remote and office-based staff in a fast-paced environment.
· Support includes, but is not limited to, Macs (primarily), PCs, AV, smartphones, phone, and voice mail systems, both in and outside the office
· Manage local technology to increase reliability, security, interoperability, and effectiveness of customer work while reducing costs, both in the office and at a remote site
· Assist in preparing and deploying Apple and PC laptops for staff, including configuration and imaging
· Manage user accounts in Active Directory and across various SaaS tools.
· Hardware and software asset tracking and inventory management
· Coordinate the repair and maintenance of AV equipment, office printers, and computing equipment with outside vendors
· Provide on-site technical support at special events, e.g., executive speeches, press conferences, offsite meetings, etc.
· Troubleshoot video conference and telecommunications systems
· Maintain problem call history by recording calls in the help desk tracking database; analyze call data to identify improvement opportunities proactively
You should have the following:
· Education in Technology or equivalent experience or minimum of 2 years of experience in a similar role
· Experience in effectively communicating and presenting technical concepts to management, peer group, and staff
· Experience troubleshooting macOS, Windows 10, Microsoft Office Suite, Web browsers, VPN/network connectivity, Google G Suite environment, SaaS tools, Audio Visual equipment
· Basic skills in the following areas: Mac/PC laptop hardware, software, telecommunications, mobile devices, and networking
· Lifting/moving equipment is required
· Knowledge of MDM solutions, Directory Services, and SSO a plus

Job Summary

JOB TYPE

Full Time

SALARY

$82k-101k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

07/14/2024

WEBSITE

roesseljoy.com

HEADQUARTERS

Boston, MA

SIZE

<25

Show more

Roessel Joy
Full Time
$63k-80k (estimate)
1 Week Ago
Roessel Joy
Full Time
$65k-81k (estimate)
1 Week Ago
Roessel Joy
Full Time
$101k-132k (estimate)
1 Week Ago

The job skills required for IT Support Specialist include Troubleshooting, Networking, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.

For the skill of  Troubleshooting
Indium Software Inc
Full Time
$91k-104k (estimate)
1 Day Ago
For the skill of  Networking
Oceanside
Full Time
$94k-120k (estimate)
1 Day Ago
For the skill of  Problem Solving
Net2Source
Contractor
$44k-57k (estimate)
Just Posted
Show more

The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.

WinnCompanies
Full Time
$92k-113k (estimate)
3 Weeks Ago
Russell Tobin
Full Time
$67k-85k (estimate)
2 Weeks Ago

If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Support Specialist job description and responsibilities

IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.

01/10/2022: Gainesville, FL

IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.

02/20/2022: Jacksonville, FL

The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.

12/31/2021: Little Rock, AR

These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.

03/08/2022: San Jose, CA

IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

12/13/2021: Brockton, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Support Specialist jobs

Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.

02/27/2022: Lancaster, PA

Some employers may accept IT support specialists without formal education who have computer experience and certification.

01/21/2022: South Bend, IN

Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.

12/26/2021: Daytona Beach, FL

To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.

02/07/2022: Bridgeport, CT

Successful technical support specialists possess common characteristics and aptitudes.

02/08/2022: Gainesville, FL

Step 3: View the best colleges and universities for IT Support Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more