Description

Job Description:

The Service Technician provides assistant and support to the Service Manager in all areas of community maintenance. As a Service Technician, you play a vital role in maintaining the physical condition of the community, completing resident work orders, maintaining curb appeal, and completing the turnover process for new move ins!

Essential Job Functions and Responsibilities:

• Ensure all maintenance work orders are completed within a timely manner
• Maintain property ground through daily inspections and preventative care
• Assist with the turnover procedure including painting, cleaning, and general maintenance
• Services residents with outstanding customer service
• Maintain pool and pool area and its operations if applicable
• Keep the maintenance shop neat, clean, and safe
• Snow removal as needed
• Understand and comply with Workers Compensation and OSHA Safety rules
• Act in accordance with company procedures and ensuring compliance with Fair Housing Requirements
• Must be able to work an on-call rotation schedule for maintenance emergencies

Required Skills & Functions:

• High school diploma or equivalent
• 1 year experience in multi-family residential property management preferred
• Must be able to lift and carry at least 50 pounds and navigate stairs and ladders easily
• HVAC, boiler, plumbing, electrical and appliance repair experience preferred
• Ability to work a flexible schedule, including evenings and weekends

About ROCO:

Founded in 2012, ROCO Real Estate and ROCO Management are privately owned and operated full service real estate investment and management companies headquartered in Bloomfield Hills, MI. ROCO currently owns over 4,000 apartment units across three states and has nearly 150 employees. ROCO has a long-term hold strategy for our assets, which means that when we invest in real estate we are making a meaningful commitment. We have experienced record growth due to hiring the best professionals in the industry. ROCO makes significant investments in our employees and properties. We treat our residents and Investor partners the way we would want to be treated, if our positions were reversed.

ROCO proudly provides our full-time employees with career development and paid training opportunities, paid holidays, paid time off, and extensive benefits packages!

Benefits include:

• Competitive Pay Package, including opportunity for commission and bonus earnings.
• Generous Paid Time Off: Paid Holidays, Vacation, Sick Leave, Paid Parental Leave, and more!
• 401(k) Employer Matching
• Various Housing Discounts
• Medical, Dental, Vision benefits
• Additional benefits such as an FSA plan and pet insurance.
• Tuition Reimbursement
• Employee engagement programs, and much more!

Qualifications