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Rocket Pest Control is an out of this world company looking for the best Rocketeers to help us be the trusted choice in pest control!
Our Mission is to protect customer’s homes, families and businesses by delivering safe, convenient and reliable pest control solutions. We are committed to customer service and growth while maintaining a culture that makes our employees proud to work at Rocket.
Job Type
Full-Time: Non-Exempt
Work Week | Work Hours
Monday – Friday | 8:00am – 5:00pm
Specialties / Licenses or Certifications
N/A
Our Position
The Retention Specialist will provide world class customer service by managing customer cancellations, cancel/move accounts, and customer call backs. Primary responsibilities will include saving customers from cancelling services, handling call backs from homeowners that have moved or sold property and contacting new homeowners taking over properties from current customers.
Your Rewards
Your Responsibilities
Our Requirements
Rocket Pest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please let our recruitment team know.
Benefits/perks listed above may vary depending on the nature of your employment with Rocket Pest.
The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. At Rocket Pest, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
Full Time
$46k-55k (estimate)
02/17/2024
05/27/2024
The job skills required for Retention Specialist include Customer Service, Products and Services, Verbal Communication, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Retention Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retention Specialist. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Retention Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retention Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retention Specialist job description and responsibilities
Analyze client volumes and utilize the information to make needed adjustments and to develop strategic plans for the future.
04/21/2022: Norwich, CT
Identify and support the use of current recruitment trends, vendors, and technologies.
03/21/2022: Medford, OR
Complete creative briefs and work with the appropriate teams (brand marketing, creative) to bring emails to execution.
04/20/2022: Columbus, MS
Develop and execute test and learn initiatives, complete with detailed reporting for execution and rollout of plans.
03/27/2022: Asheville, NC
Work as a consultant to drive business growth with product development, strategy, and management.
05/05/2022: Canton, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retention Specialist jobs
Develop an understanding of what is needed to create a great client experience.
03/11/2022: Clearwater, FL
Work with cross-functional teams to lead the creation and preparation of new campaigns for execution including campaign strategy, offer development, business case creation and approval, communication brief development, and client targeting.
03/08/2022: Salisbury, NC
Prepare and present presentations to various audiences to influence the loyalty and retention program.
02/16/2022: Champaign, IL
Work closely with various business units to develop objectives.
03/02/2022: Virginia Beach, VA
Manage all reports and systems to ensure all eligible residents with upcoming expirations are communicated with appropriately
02/28/2022: Benton Harbor, MI
Step 3: View the best colleges and universities for Retention Specialist.