Position Summary and Job Duties

Performs clerical and receptionist duties. Transcribes and interprets physician orders and maintains resident charts/files. Documents and updates resident information. Maintains confidentiality of resident health information.
70% - Works cooperatively with the interdisciplinary team, physicians, residents, families and other community contacts to assure the smooth function of the unit.

• Interacts with staff, residents, volunteers, visitors and representatives of other agencies.
• Maintains the clinical record including scanning documents into electronic record (ECS).
• Transcribes physician's orders, coordinates completion of those orders.
• Processes admissions, discharges and transfers.
• Is responsible for the clerical function of the unit including census, supply requisitions, data entry in the ECS system, physician round forms, etc.
• Develops tickler files to track TB tests, lab work, MD visits and DISCUS.
• Conducts quality assurance audits and completes reports as assigned.
• Schedules MD appointments in Community and within Facility( including transfer paperwork and transportation
• Manage Wisconsin Immunization Registry for current and new residents.

10% - Provides education and guidance to other employees.
25% - Does Administrative functions.

• Answers the phone and performs receptionist duties for the unit.
• Orders and manages supplies.

5% - Other duties as assigned.

Success Factors (KSA's)

• Self motivated with excellent organizational skills.
• Knowledge of the components of the clinical record and the requirements of the relevant nursing home regulations.
• Knowledge of nursing department policies and procedures.
• Ability to prepare clear, concise reports. Knowledge of medical terminology.
• Ability to communicate effectively orally and in writing.
• Accurate and proficient typist and skill with basic computer software such as Word.
• Ability to problem solve and to deal with a variety of issues.
• Ability to effectively present information and respond to questions from managers, employees, residents, families, professionals and the general public
• Ability to work well as a team member.
• Participates in required in-service education programs, fire and disaster drills.

Job Requirements, Education, Training & Experience

• High school diploma or GED
• Completion of an approved Unit Clerk Coordinator (Health Unit Clerk) course or related program.
• Equivalent combination of training and experience.

Essential Job Functions (physical elements, equipment and working conditions)

• Ability to sit, stand, bend, walk, and stoop for periods of time.
• Ability to exert up to 25 pounds of force occasionally.
• Ability to work in a stressful environment.
• Ability to respond to emergency/crisis situations
• Exposure to noise and frequent interruptions.