Admissions Operations Specialist
8704BR
Enrollment Management
Office of Undergraduate Admissions
Job Summary
Directly support student recruitment efforts designed to satisfy desired first year and transfer enrollment goals. Process and monitor a high volume of applications and related admission credentials (including transcripts, test scores, and other application documents) for first year, transfer, foreign national, and global campus applicants. Provide information assistance by telephone, in person, and written communication.
Job Responsibilities:
Admissions Operations Specialist utilize multiple information systems including Slate, Campus Solutions, OnBase and five9:
Customer Service Functions

• Provide assistance by phone and email to prospective students, their families, and college counselors
• Participate in select in-person RIT Open House events hosted by the Undergraduate Admissions Office

Data and Records Management Functions and Admission Decision Processing

• Verify and update admissions records to ensure correct data for first year, transfer, and foreign national applications
• Process admissions data and application decisions at various stages of the admission cycle
• Scan, index, and load documents received both electronically or by mail within Slate to the appropriate record (including transcripts, test scores and other application documents)
• Identify and merge duplicate records in Slate.
• Support RIT global campuses with application loading and updates

Administrative Support Functions

• Process application fees and enrollment deposits
• Assist with the portfolio submission process for the College of Art & Design
• Provide support to the Undergraduate Admissions team in various recruitment initiatives

Required Qualifications:
Experience:

• 2-5 years related office experience with significant telephone communication and recordkeeping skills.

Skills:

• Must have strong organizational skills, accuracy, and attention to detail.
• Must be highly flexible and able work in a fast paced, high energy work environment that emphasizes measurable work outcomes to meet institute deadlines.
• Demonstrate ability to work with confidential information, which is highly sensitive and personal in nature.
• Must be able to work confidently with desktop applications, databases, and networked information systems.
• Able to work independently and demonstrate the ability to adapt to changing demands.

Preferred Qualifications:

• 1-3 years experience working in Undergraduate Admissions and with Slate, PeopleSoft and OnBase applications.
• Associates or Bachelors degree preferred.

Department/College Description
Minimum Qualifications
Experience:

• 2-5 years related office experience with significant telephone communication and recordkeeping skills.

Skills:

• Must have strong organizational skills, accuracy, and attention to detail.
• Must be highly flexible and able work in a fast paced, high energy work environment that emphasizes measurable work outcomes to meet institute deadlines.
• Demonstrate ability to work with confidential information, which is highly sensitive and personal in nature.
• Must be able to work confidently with desktop applications, databases, and networked information systems.
• Able to work independently and demonstrate the ability to adapt to changing demands.

Professional Area:
Employment Category: Fulltime
Staff Job Function: Wage Band: $16 - $25
Hourly/Salary Minimum: $16
Hourly/Salary Maximum: $25
How to Apply
In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.
The direct link to this posting can be found here: https://sjobs.brassring.com/
Additional Details
Rochester Institute of Technology, the 10th largest private university in the U.S., is among the worlds leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the "Great Colleges to Work For." RIT is a National Science Foundation ADVANCE Institutional Transformation site, and is responsive to the needs of dual-career couples through the Upstate NY Higher Education Recruitment Consortium. For more information, visit www.rit.edu/overview/rankings-and-recognition and www.rit.edu.
As a member of the RIT community employees receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with an employees pay, provide a total compensation package that can be tailored to meet your needs. More on RITs Benefits, Health & Wellness program can be found at: https://www.rit.edu/fa/humanresources/content/benefits-health-and-wellness
RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Gov
Hourly/Salary Minimum: 16
Hourly/Salary Maximum:25
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