About ROBO: ROBO is a fast-growing IT service provider. We pride ourselves on doing two things: delivering exceptional customer service and developing elite technical talent. If you-re looking for a chance to grow and thrive on technical challenges to solve, we-re your dream come true.

ROBO Culture: ROBO is founded on its 5 core values: Endless Learning, Caring is Our Superpower, Own the Problem, Follow Up & Follow Through, and Adapt and Overcome. ROBOs live out the core values every day and are fanatical about providing the best customer service. At ROBO we are passionate about our employees, helping them develop their skill and knowledge to reach beyond their potential.

Position Summary: The Project Delivery Manager is responsible for helping ensure the smooth functioning of ROBO's project and professional services team. To be successful the Project Delivery Manager should be detailed-oriented, task-focused, passionate about technology, with the ability to set and drive deadlines, allocate resources, and communicate status effectively with customers. This position is responsible for taking projects from signed order to completion.

Benefits:

• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off and Holidays
• Parental Leave
• Professional Development Assistance
• Salary Bonus Opportunity

Responsibilities

• Develop project plans, timelines, and budgets and hold team accountable for results
• Schedule and manage project scope, objectives, timeline, resources, and budget throughout the project lifecycle
• Collaborate with project team members to ensure project deliverables are completed on time and to the client's satisfaction
• Identify potential risks and developing strategies to mitigate them
• Understand the resources and work-flow needed for each project to optimize performance
• Track and communicate project status to internal and external stakeholders; weekly project calls with clients
• Ensure that all project documentation is accurate and up to date, including change orders
• Maintain positive relationships with clients throughout the project lifecycle
• Continuously improve the project delivery process
• Support Client Service Level Agreements objectives

Qualifications

• Bachelor's degree in a related field (e.g., Computer Science, Information Technology, Business Administration) or equivalent work experience
• 5 years of experience in project management, preferably in an IT environment
• Proven track record of delivering IT projects on time, within budget, and to the satisfaction of the client
• Experience managing multiple projects simultaneously
• Excellent communication and interpersonal skills
• Strong leadership and problem-solving skills
• Ability to work independently and as part of a team
• Proficiency in project management software or PSA tools (e.g., ConnectWise, Microsoft Project, Basecamp, Jira, etc.)
• IT and PMP Certification (Preferred)