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Robinhood’s Account Servicing team is essential to supporting the growth of Robinhood and supporting our customers at critical points of their relationship with Robinhood.
The team handles various account servicing tasks including assisting customers with their needs in estates, divorce, and power of attorney scenarios.
As the first point of contact for most customers, we value customer understanding, emotional intelligence, and technical expertise.
As an associate on the Estates and Transitional Services team, you’ll serve as the primary point of contact for technical and procedural issues that may arise during estate, POA, and divorce processing.
You will assist customers in resolving Estate and Divorce issues pertaining to Robinhood accounts. This includes answering general inquiries from clients, attorneys, & internal business partners, interpreting legal documentation, mitigating risk to the firm, and reviewing / updating open work items.
The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
Full Time
$113k-147k (estimate)
01/12/2024
05/08/2024
legins.net
Tempe, AZ
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