Explaining intricate technical information to the non-technical user is an essential skill for this position. You will be a good fit for this position if you are an individual who is most productive in an active and positive environment. If so, Robert Half has a Desktop Support Technician role that may be the position for you. We encourage you to apply to this position, if you are a motivated candidate with effective problem-solving abilities. This Desktop Support Analyst position, which is a long-term contract / temporary to hire opportunity, is located in the Palm Beach Gardens, Florida, area.How you will make an impact- Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems- Organize hardware repairs with the appropriate vendors- Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals- Create records of daily data communication transactions, issues and remedial actions taken or installation activities- Resolve computer problems, and give guidance on appropriate action/solutions- Be in contact regularly and effectively with ticket submitters- Supply computer desktop support in accordance with established policies and procedures